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Standard User kitcat
(experienced) Sat 19-Jun-21 14:28:34
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OR Fibre checker broken?


[link to this post]
 
Anybody else having trouble with the OR fibre checker?

https://www.openreach.com/fibre-broadband

I can pick an address, although it is taking some time to load the list, but nothing then happens when I click "go"

I have tried a couple of addresses, was wondering if it was me or the system!
Standard User PhilipSmith72
(newbie) Sat 19-Jun-21 14:39:33
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Re: OR Fibre checker broken?


[re: kitcat] [link to this post]
 
Same here so it's not just you. This happened a couple of weeks back too.

(Safari browser on macOS if that makes a difference)
Standard User kitcat
(experienced) Sat 19-Jun-21 14:52:48
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Re: OR Fibre checker broken?


[re: PhilipSmith72] [link to this post]
 
Don't think browser make any difference. ( Edge Win 10)


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Standard User deleted
(deleted) Sat 19-Jun-21 16:19:10
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Re: OR Fibre checker broken?


[re: kitcat] [link to this post]
 
I'm no expert but from what I can see a error code 504 (Gateway Time-out) is being returned from a 'Get' request on https://www.openreach.com/snippet/outage.lightbox.html
Standard User Pheasant
(fountain of knowledge) Sat 19-Jun-21 17:49:02
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Re: OR Fibre checker broken?


[re: kitcat] [link to this post]
 
Knackered here too. Same symptoms.
Standard User Fastman3
(member) Sat 19-Jun-21 17:52:39
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Re: OR Fibre checker broken?


[re: kitcat] [link to this post]
 
might be doing some maintenance of some major updates
Standard User deleted
(deleted) Sat 19-Jun-21 17:55:59
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Re: OR Fibre checker broken?


[re: Pheasant] [link to this post]
 
In reply to a post by Pheasant:
Knackered here too. Same symptoms.
Other parts of openreach.com web site are also broken. Try going to the second page of news items it just sits there and after a long wait a 504 error appears like the fibre checker.
Standard User kitcat
(experienced) Sat 19-Jun-21 19:00:20
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Re: OR Fibre checker broken?


[re: deleted] [link to this post]
 
I have attempted to report the error and have got a report number C35778286. Might not be looked at until tomorrow or Monday unless a CP gets involved. ( Or Andrew has an entry point into OR for things like this.)
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