FTTPoD - Availability Question

My brother is on cab 23 CHESLYN HAY in Cannock

WS11 8JJ

The cab shows as FTTPoD 1gig is available but he can not get it.

We have checked the addresses in Forge Close and they are all on CAB 23 but only some can get FTTPoD.

Number 1 can get 1gig according to the BT Retail site but 40 can not. Thats just one example.

Why would this be?

The estate is somewhat new, built around 11 years ago.

In reply to a post by Seansmit17:

Why would this be?

Note that FTTPoD is not FTTP.

FTTP (shown as "WBC FTTP" when available) is the retail FTTP service that normal end-users buy.

FTTP On Demand (FTTPoD) is a bespoke, build-to-order service that typically costs £10,000 or more to install and takes 6-12 months or more. It's nominally available to every property in FTTC footprint, apart from MDUs. So if number 40 is MDU (flats) then that's one reason why it may not be shown.

If you really want to order it, one of the handful of providers that resell FTTPoD will be able to help you. There is a non-refundable £300 fee to get a survey done to find out the price in your location.

Edited by candlerb (Fri 25-Jun-21 15:35:09)

Ok, Got it.

So it this is not FTTPoD that can be ordered on the odd numbered houses what is it? And why cant the even number places on the other side of the road get it even though they are on the same cab?

In reply to a post by Seansmit17:

So it this is not FTTPoD that can be ordered on the odd numbered houses what is it? And why cant the even number places on the other side of the road get it even though they are on the same cab?

If those aren't MDUs then it could just be a database anomaly.

If you actually want to spend £10,000+ on FTTPoD, then contact a service provider like Cerberus, who will be able to help you resolve any database issues to get your order through.

Number 1 has FTTP available to them and number 40 doesn't, they would have to go down the FTTPoD process which could take 12 months and cost thousands.

I know... but the question is WHY

When putting the addresses in on BT retail as if I wanted to order, The odd number houses can get fibre of speed up to 1gig but the odd numbered houses can not and are stuck with FTTC

In reply to a post by Seansmit17:

I know... but the question is WHY

I was trying to HELP, you really need to reread your original post and also your thread title as its really unclear what you was trying to say, for example below you talk about FTTPoD not being available.

In reply to a post by Seansmit17:

The cab shows as FTTPoD 1gig is available but he can not get it.

I thought that what was showing as availible to order on the BT site was the FTTPoD since in the adsl checker it shows the same speeds. I was not aware that it was not the same thing.

So does your brother live in a Flat/Apartment? are the properties that can get FTTP Houses/Bungalows? if the answers are 'yes' to the first question and 'yes' to the second question then candlerb could be spot on

Edit: or Openreach have decided to avoid Flats/Apartments.

Edited by deleted (Fri 25-Jun-21 16:07:28)

In reply to a post by Seansmit17:

When putting the addresses in on BT retail as if I wanted to order, The odd number houses can get fibre of speed up to 1gig but the odd numbered houses can not and are stuck with FTTC

Ah, then it sounds like we're *not* talking about FTTPoD, but real FTTP. BT retail won't show you FTTPoD (and therefore I'm not sure why you raised FTTPoD).

To be sure, enter the addresses into the BT wholesale checker, using the Address Checker option if you don't know the phone numbers. FTTP will show as "WBC FTTP", whereas other properties will show as "FTTPoD". You should think of FTTPoD as meaning "FTTP is *not* available"

Anyway, if we are talking about FTTP rather than FTTPoD, then it sounds like simply FTTP has been installed along one side of the street but not the other.

Cabinets are a red herring, because FTTP is not fed from cabinets: it's fed from fibre aggregation nodes. They can run FTTP along one set of ducts but not along another, and that's their planning decision. Maybe there was a particular difficulty getting FTTP to the other side of the street.