Jurassicfibre Barnstaple

Just to let people know how it went.
I pre-ordered in March,when I first heard they were coming to Barnstaple and was given a fibre survey date of today a week ago.

Lucky for me they didn't just do the survey, they installed the lot. Fibre from the nearest telephone pole, following my old copper line. The engineer was really professional and fed the cable through into the house according to my instructions. Hooked up the fibre router, ran through some speedtests with me to make sure I was happy. Took around 3 hours in total. I'm on the standard 300/60 package but called them up today to swap over to the 950/200 package tomorrow. (it's a busy house what with the kids, gaming / streaming, and working from home).

So currently over the moon with it. One thing to note is that my neighbour had his install at the same time so looks like they were being extra efficient.

for the techies here, I've hooked up my ROG rapture GT-rx1100 directly to their router, which then has an airmesh node (asus rt-ax92u) linked at 1441 Mbps (which has a gb network switch attached)- to serve my home office. (I would have just run ethernet through the house, but it's an old one and my other half hates the sight of any cables.)

Thanks for the update. I have had my survey and am awaiting installation of the 950/200. I hope everything is running great.

Good stuff. How are the BQM and ping/latency faring on the service?

excellent, directly connected to their router I'm getting the full 950/200 although am struggling with my asus GT AX11000 router which serves the houseas it only gets 700 down, mainly issues to do with QOS. Luckily I have an open ticket with them, and will no doubt have to disable QOS and other aspects of the router via ssh.

I've established that there is no issue with jurassic fibre or their router, it's just me!

👍 Nice!

Yes enabling QOS on Asus routers does ususally cause the bottleneck. I'd just try turning it off, should just be in the GUI - I doubt you'd need QOS on a fast connection anyway.

I would also seek community support on the Small Net Builder forums as well which may give some better responses than Asus tech support.

If you are techy and want to play with a few extra features or tweaks you could check out Merlin firmware (just search Asus merlin) which has good community support in the SNB forums too.

After turning off QOS and AiProtection on the router, I'm now getting speeds within the right parameters, hurray!

That's great to know I'm glad it is all working well. What is latency like? I have a trench outside my house atm awaiting install

Latency is fantastic, at work now so i can't screenshot the stats for you, but it was around 5ms. I'll follow up on this thread when I get home and paste some details in for you, so I'm not just pulling that figure out of thin air.

I know speedtest.net isn't the best to use for this as Jurassic Fibre have their own more reliable speed test server. But i was still getting 936.9 down and 203 up last night

Edited by Miggle (Tue 10-Aug-21 08:50:16)

In reply to a post by Mtx:

I have a trench outside my house atm awaiting install

Fantastic! do you have an install date? the engineers are super good. You in North Devon or down south?

I'm North Devon. I don't have an exact date, though contract signed a few months ago etc. Just waiting for them to call me any day to sort a date.

fingers crossed it should be anytime soon then!

Indeed, I have been nagging the poor business manager for weeks

In reply to a post by Mtx:

What is latency like?

Just Did a test to cloudflare and I'm getting 14.5 ms, and an average of 13.2 ms - anything below 20 is excellent, so I'm happy with that.

Just curious, is that through WifI or wired connection back to their box?

Wired, tested from my main router back to their box

👍 Thanks, was just curious if there was anything 'on top' from WiFi.

having my router plugged into their modem adds around 1.5 ms of latency. So if I just used their modem directly I could shave a little off. Bit geeky of me to check that, but there you go!

I'm going to be using my Draytek to keep one of the old FTTC lines for redundancy. ATM they are load balanced.

For PPPPE they estimate 50mbit of overheads on the download side. Is this something that you have experienced? Do they give you any log in to their router? I have asked for bridged mode purely for full network control my end of ports etc.

In reply to a post by Miggle:

In reply to a post by Mtx:

What is latency like?

Just Did a test to cloudflare and I'm getting 14.5 ms, and an average of 13.2 ms - anything below 20 is excellent, so I'm happy with that.

I just ran a test from one of my FTTC connections and latency to there is 13.4. I was hoping for a small improvement going to FTTP, but at the end of the day its the upload speed I want the most. As long as it is stable and not worse by any measure I'll be happy.

In reply to a post by Mtx:

For PPPPE they estimate 50mbit of overheads on the download side. Is this something that you have experienced? Do they give you any log in to their router? I have asked for bridged mode purely for full network control my end of ports etc.

A modern router should be able to handle the overhead of pppoe without too much of a hit. Older routers that were never designed for gigabit wan speeds may indeed struggle to reach half the quoted speed.

I thought it sounded a bit much to be honest. I have ordered a new router ready for FTTP just for piece of mind.

Which router are you going with?

I already have the Draytek 2926AC so just ordered the 2927AC to replace it.

Nice, should be good

I hope so!

Hi folks,

I am over the river in Bideford and we are being connected sometime soon. I use VOIP (SIP) and was wondering if anyone else was using their own VOIP service with the Nokia router supplied by JF? My VOIP service is via an SPA2102 box that plugs into an ethernet port on the router.

To work, on most routers, you need to either be lucky and have a good implementation of SIP-ALG or (normally) you need to disable SIP-ALG to make a 3rd party SIP service work properly. Can anyone let me know if the option to untick (disable) SIP-ALG (Application Layer Gateway) exists and if so do they happen to know if it disables it on the ethernet ports as well as the internal telephone port (which I assume will only work with JF's own VOIP service.

Thanks
Paul

Edited by smipx (Fri 10-Jun-22 14:43:28)

While I can't answer your question regarding SIP I can offer I couple of bits of info that might be useful to know.

1. Jurassic use CG-NAT. More NAT is never a good thing.
2. Jurassic can put the Nokia in bridge mode so that you can use any router. They actually switched my Nokia router for a Nokia ONT as the massive footed router can't be easily wall mounted.

It sounds like Openreach getting in before Jurassic here was a good thing!

I know what you mean, but it ain't all bad. I'm only paying £22.50 for 450/100 and my next best option is FTTC. I get around CG-NAT by using Tailscale for remote access.

I have to admit, they have some brilliant offers on, at the moment.

Can somebody give me full tutorial how to bypass CGNAT with two routers i'm on 450mbps package also. I'm using NOKIA router also now with fibre. I also have old asus nt56u can i use it as a second router?.

Edited by Aivix (Sun 19-Jun-22 03:38:22)

What are you trying to achieve?

You can't fully bypass CG-NAT, but you can use something like Tailscale for remote access VPN to your home network. If you want to forward ports then you're out of luck.

Using a 2nd router will just add another of NAT that you won't want.

Apologies for resurecting an old thread but I just had JF installed and have their Nokia router in bridge mode, connected to a TP Link mesh systems responsible for routing, DHCP etc.

Has anyone got any information on port blocking by JF? I'm trying to run an OpenVPN server on UDP 1194 but am pretty certain it's blocked by JF. I've also tried 443 and I get the same.

I've got a query in with their tech support at the moment but they're a little slow to respond.

Thanks

AFAIK JurrasicFibre run CGNAT in their network so you won't be able to host inbound connections on IPv4 without either buying a static IP service from them or running an additional outbound tunnel / VPN service

AAaaaah balls. Thanks for your reply - that actually lines up with comments elsewhere and makes sense from my cursory understanding of the difference. When you say running an additional outbound tunnel/vpn service, do you mean using a commercial VPN provider of some sort as a route back to my network?

In reply to a post by leonardcohen:

When you say running an additional outbound tunnel/vpn service, do you mean using a commercial VPN provider of some sort as a route back to my network?

most of the commercial VPNs don't have static IP, but you could use something like AAISP's L2TP service, (not a VPN as its not encrypted) to solve the problem. Or you could ask Jurassic about static IP for more money.

https://www.aa.net.uk/broadband/l2tp-service/

Yes that's what I'm thinking at the moment. May give them a call and claim I didn't know it was a limitation of their system, see if I can get them to throw in a static IP for a while... Or what they'll outright charge for one.

In reply to a post by Grimers:

I have to admit, they have some brilliant offers on, at the moment.

Currently with Sky but thinking of switching to Jurassic Fibre however i am concerned that i may have issues setting it up with Sky Q and 2 mini hubs. Has anyone done this? If so is it straightforward to set up? will not being able to access the JF router (as others have mentioned) cause problems?
Any info/advice would be much appreciated as i cant seem to find out much info on this. Thanks in advance.

In reply to a post by Sandman62:

In reply to a post by Grimers:

I have to admit, they have some brilliant offers on, at the moment.

Currently with Sky but thinking of switching to Jurassic Fibre however i am concerned that i may have issues setting it up with Sky Q and 2 mini hubs. Has anyone done this? If so is it straightforward to set up? will not being able to access the JF router (as others have mentioned) cause problems?
Any info/advice would be much appreciated as i cant seem to find out much info on this. Thanks in advance.

It shouldn't be a problem although if possible connect the main Q box to the router with an ethernet cable. The reason being, the Q box will only connect via wifi to non-Sky routers on the 2.4GHz band which in a congested 2.4GHz area can cause slow downloads.

The procedure is to perform a network reset on the main Q box and then follow the instructions to connect to a non-Sky router. If using ethernet then it should be picked up automatically.

Next, on each mini box, do a network reset and follow the instructions to reconnect the mini to the main box

Would like some advice. We’ve just had JF fibre installed in Fremington. Was all fine until they put our router into bridge mode. The reason for doing this is because we use an Eero router and Eero themselves said that, as we’ve been having problems connecting, due to two signals, then put the new router in bridge mode. All was fine yesterday and then the internet went down around 3am this morning. I’ve phoned JF three times and still non the wiser, each time someone tells me something new. The last guy said it’s fine their end but that doesn’t appear to be the case. The guys from Eero suggested I connect something directly to the Nokia router to see if that works. I’ve don’t that and still nothing which makes me believe it’s the new router not the Eero as JF have suggested!! Only option now is to turn off bridge mode and scrap the Eero. Does this all make sense as the guys at JF seem clueless! Thank you.