Measure Router Speed?

Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?

In reply to a post by Whitehall11:

Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?

The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?

In reply to a post by j0hn83:

In reply to a post by Whitehall11:

Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?

The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?

We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'

What's the upstream?
If it's above 50Mb/s then you're provisioned on the correct product by OpenReach and the issue lies with TTB.

In reply to a post by Whitehall11:

In reply to a post by j0hn83:

In reply to a post by Whitehall11:

Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?

The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?

We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'

What year MacBook do you have?
Have you tested from any other devices?

Thanks
Dan

In reply to a post by Whitehall11:

In reply to a post by j0hn83:

In reply to a post by Whitehall11:

Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?

The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?

We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'

If you can, plug the MacBook (or whatever other laptop etc is available) directly into the ONT ethernet port and test again. You will need to setup and activate a PPPoE network profile for the ethernet adapter on the MacBook. The PPPoE credentials (username and password) themselves aren't important on TTB, as long as you have something in those fields.

In reply to a post by Whitehall11:

We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'

How are you connecting the Macbook ethernet? There are a number of options, some of the USB options are quite speed limited and assuming that is 235 Mbytes/sec it sounds as if you might be on a USB 2.0 port or adaptor?

Upstream is 48.9, so borderline if i accepted a bit of loss over the ethernet.

Will give this a go - I'm connected using a USB-C to Ethernet adaptor, so not sure if that's maybe a reason for some loss?

It's a Macbook Air 2020 i think with the new M1 chip i think.

In reply to a post by Whitehall11:

Will give this a go - I'm connected using a USB-C to Ethernet adaptor, so not sure if that's maybe a reason for some loss? It's a Macbook Air 2020 i think with the new M1 chip i think.

Depends whom made the USB-C to Ethernet, as the C connector can use Thunderbolt or USB 2 or 3 or 3.1 and achieve different speeds. Looking at the make of adaptor is important. If its Apple's it should be good for gigabit.

What I did on my new connection was to use a Laptop with 1Ghz NIC, Cat5e Ethernet cable, from laptop to the ONT, PPPoE connection, too many problems to use my iPad..

Used fast.com, as well as TBB & Ookla.

In reply to a post by jchamier:

In reply to a post by Whitehall11:

Will give this a go - I'm connected using a USB-C to Ethernet adaptor, so not sure if that's maybe a reason for some loss? It's a Macbook Air 2020 i think with the new M1 chip i think.

Depends whom made the USB-C to Ethernet, as the C connector can use Thunderbolt or USB 2 or 3 or 3.1 and achieve different speeds. Looking at the make of adaptor is important. If its Apple's it should be good for gigabit.

I now use a Thunderbolt 3 docking station; that delivers power and 10GBaseT over the one cable, together with video out to external monitor, and has the gubbins for more USB3 and SD cards etc on the dock.

Still carry the original Apple USB-C Ethernet dongle, its just a white coloured version of the Belkin F2CU040 which is definitely good for gigabit connection.

In reply to a post by Pheasant:

I now use a Thunderbolt 3 docking station; that delivers power and 10GBaseT over the one cable, together with video out to external monitor, and has the gubbins for more USB3 and SD cards etc on the dock.

I'm pretty much in the Windows/Linux hardware world, but my corporate laptop just pre-dates USB-C and has a propriatory dock with RJ45 gigabit ethernet, and my home PC desktop is gigabit. I'm testing an M1 MacMini but this also has RJ45 gigabit. No need for my iPad to be on ethernet as WiFi 6 is faster than my WAN.

My parents have an ancient MacBook Air which has USB 3 and the original Thunderbolt port, and using the original Air's USB-A to Ethernet adaptor was USB 2.0, and so using an old Thunderbolt 1 to Ethernet solved the problem.

This "new fangled" USB-C world means people don't always see the difference between a USB device and a Thunderbolt device as the port is the same.... catch-22 !

Apple were actually offering a 10GbaseT upgrade on the Mini's ethernet interface, which wasn't silly money. Probably no need for that until more AltNets start offering > Gbps packages and folks who are shifting lots of heavy media rich files about on the LAN.

In reply to a post by Pheasant:

Apple were actually offering a 10GbaseT upgrade on the Mini's ethernet interface, which wasn't silly money. Probably no need for that until more AltNets start offering > Gbps packages and folks who are shifting lots of heavy media rich files about on the LAN.

I saw that, but given we only have VM coax or slow VDSL, I've not even bothered investigating 2.5 Gbps nevermind anything faster. Home working is not as fun as it was in the data centre when we had 10Gb connections and 40Gb backbone.