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Standard User Whitehall11
(member) Thu 26-Aug-21 11:22:12
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Measure Router Speed?


[link to this post]
 
Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?
Standard User j0hn83
(knowledge is power) Thu 26-Aug-21 11:42:10
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Re: Measure Router Speed?


[re: Whitehall11] [link to this post]
 
In reply to a post by Whitehall11:
Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?


The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?
Standard User Whitehall11
(member) Thu 26-Aug-21 11:47:58
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Re: Measure Router Speed?


[re: j0hn83] [link to this post]
 
In reply to a post by j0hn83:
In reply to a post by Whitehall11:
Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?


The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?


We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'


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Standard User j0hn83
(knowledge is power) Thu 26-Aug-21 11:55:50
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Re: Measure Router Speed?


[re: Whitehall11] [link to this post]
 
What's the upstream?
If it's above 50Mb/s then you're provisioned on the correct product by OpenReach and the issue lies with TTB.
Standard User danielhyde
(member) Thu 26-Aug-21 11:59:42
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Re: Measure Router Speed?


[re: Whitehall11] [link to this post]
 
In reply to a post by Whitehall11:
In reply to a post by j0hn83:
In reply to a post by Whitehall11:
Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?


The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?


We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'


What year MacBook do you have?
Have you tested from any other devices?

Thanks
Dan
Standard User Pheasant
(fountain of knowledge) Thu 26-Aug-21 12:15:27
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Re: Measure Router Speed?


[re: Whitehall11] [link to this post]
 
In reply to a post by Whitehall11:
In reply to a post by j0hn83:
In reply to a post by Whitehall11:
Hi All,

We have a TalkTalk Business Hub which connects to the ONT Via it's ethernet WAN port, but i can't find the speeds that the router is receiving as i don't think we're quite getting the speed profile we purchased.

Does anyone have any suggestions on finding out the ONT connection speed?


The ONT connects at the full GPON rate of 2.4Gb/s.
It is rate limited at the OLT in the exchange.

What product should you be receiving and what are you actually getting?


We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'

If you can, plug the MacBook (or whatever other laptop etc is available) directly into the ONT ethernet port and test again. You will need to setup and activate a PPPoE network profile for the ethernet adapter on the MacBook. The PPPoE credentials (username and password) themselves aren't important on TTB, as long as you have something in those fields.
Standard User jchamier
(eat-sleep-adslguide) Thu 26-Aug-21 12:18:43
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Re: Measure Router Speed?


[re: Whitehall11] [link to this post]
 
In reply to a post by Whitehall11:
We're on TTB's Data 500, but the ethernet speeds i'm getting to my Macbook from the router is only around 235MB so was concerned we're quite a way off that 'peak download'
How are you connecting the Macbook ethernet? There are a number of options, some of the USB options are quite speed limited and assuming that is 235 Mbytes/sec it sounds as if you might be on a USB 2.0 port or adaptor?

21 years of broadband connectivity since 1999 trial - Live BQM
Standard User Whitehall11
(member) Thu 26-Aug-21 13:54:57
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Re: Measure Router Speed?


[re: j0hn83] [link to this post]
 
Upstream is 48.9, so borderline if i accepted a bit of loss over the ethernet.
Standard User Whitehall11
(member) Thu 26-Aug-21 13:55:51
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Re: Measure Router Speed?


[re: Pheasant] [link to this post]
 
Will give this a go - I'm connected using a USB-C to Ethernet adaptor, so not sure if that's maybe a reason for some loss?

It's a Macbook Air 2020 i think with the new M1 chip i think.
Standard User jchamier
(eat-sleep-adslguide) Thu 26-Aug-21 13:59:18
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Re: Measure Router Speed?


[re: Whitehall11] [link to this post]
 
In reply to a post by Whitehall11:
Will give this a go - I'm connected using a USB-C to Ethernet adaptor, so not sure if that's maybe a reason for some loss? It's a Macbook Air 2020 i think with the new M1 chip i think.
Depends whom made the USB-C to Ethernet, as the C connector can use Thunderbolt or USB 2 or 3 or 3.1 and achieve different speeds. Looking at the make of adaptor is important. If its Apple's it should be good for gigabit.

21 years of broadband connectivity since 1999 trial - Live BQM
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