ADVA and Router

I have had a 1GB lease line fitted and was left with an ADVA FSP 150 - FE102Pro via open reach. I have not been given any router or support on what to do next by my Hyperoptic (ISP) apart from an email with IP v4 settings, Subnet Mask, and a Gateway IP.

They can not recommend a router, switch, cable or anything else to get me going. They have said that I need to feed the fibre into a router or a switch however I Purchased a UDMPRO and nothing, I have a netgear switch but how do I get the fibre into that and where do I put the settings? Please help.

You need to connect your router to the access port of the Adva FSP150-GE102Pro with a Cat5e or Cat6 cable.

The details, given by your service provider, need to be used to configure the router. As I do not have any experience of the Ubiquiti UDM Pro I am unable to assist you with its configuration.

Hi

Sounds like you’ve ordered a “wires only” EAD service. As such there’s probably a certain presumption from your service provider, that you have access to your own networking staff or requisite third party/contracted skilled staff that will setup your own router etc. to suit your network. It’s fairly typical when you have ordered such a service. I’m surmising you have neither?

So anyway. Do you know what the LAN side connection that Hyper have requested from Openreach? it will be either fibre: singlemode duplex LC or multimode duplex LC or perhaps 1000BaseT copper.

Is the WAN side live - have Hyper confirmed to you their end is operational? Do you have a green LED present on the Adva network port 1 or 2?

If it’s fibre there will be a pluggable present on the front of the Adva, labelled port 3 (access). You can pop that out to check what the pluggable is. See here.

Have you configured your own LAN / etc setup on the Ubiquiti box - or is it completely unconfigured?

coffee shop. We currently have virgin media business however it was always timing out. We also don’t have any IT skilled staff to that level, we didn’t predict we would get this little support from them.

I am not sure the LAN side connection so I’ve emailed them to ask if it’s single mode duplex LC or 1000BaseT copper.

The WAN side has a red light and they told me that it will become green when I configure which ever router I configure to work with it but then they won’t tell me any more than that. https://ibb.co/H26x1jp

Ubiquti UDMP that keeps asking for an internet connection, no matter what cable I take from the ADVA into the UDMP. The orange cable and spf connected I am using in the pic are ones that were given to me from a friend I’m not sure if the orange cable and spf connectors are correct.

The first thing to do is to correctly identify the LAN side connection (Access) on the ADVA. They won’t be answering any emails now until Tuesday…

The access port 3 where the orange multimode fibre cable is plugged into is non-operational, as the LED is solid red. It doesn’t look like this SFP module in the Adva is a multimode port, from what I can see of the colour of the SFP bale clasp where the beige connector of the orange lead is connected.

If you carefully disconnect the orange patch lead from the SFP (don’t touch the ends of the fibre or let it touch/rest on any surfaces) then you can pull down the bale latch towards you and extract the SFP. Write on top will be what the SFP module actually is. Can you take a photo and post it up.

Edit - just to clarify, did your friend give you the orange fibre patch lead and just one SFP module (presume that plugged in on the Ubiquiti box) or two SFP modules, one of which you plugged into the Adva access port?

Edited by Pheasant (Sat 30-Apr-22 07:34:19)

My recent experience with Openreach circuits (we have many in an ADVA chassis) is that the default provision now is single-mode on the access side of things so you'll need a single-mode SFP in your UDM Pro and a single-mode fibre patch lead (usually yellow).

If you can find someone who's more familiar with these things, they may have a fibre loopback plug. If that's plugged in to the access port SFP then all red lights should clear.

To be fair a generic gigabit DAC will also work (and has been tried before)

Amazon Prime same day for £18. If it doesn’t work, simply send back to Amazon.

[edit: link fixed, thanks @dect]

Edited by Pheasant (Sat 30-Apr-22 12:22:12)

Hope you don't mind but I fixed the Amazon link

Amazon Prime same day for £18

In reply to a post by Pheasant:

To be fair a generic gigabit DAC will also work (and has been tried before)

Amazon Prime same day for £18. If it doesn’t work, simply send back to Amazon.

Although, officially, the SFP in the NTE is Openreach's property and the demarcation point so shouldn't be removed/replaced. I've never had the need to swap one out for a different type (however, I do carry a number of spares should one go faulty)!

Yes sir. The DAC is strictly for ‘testing’ purposes only 😎 (…but does work🤣)

Alternatively if the OP want to do it strictly by the book, they just need to pop out the SFP in the Adva, as noted above, to check the optics then match the other end with appropriate patch lead. Hopefully a factory fresh one.

Edited by Pheasant (Sat 30-Apr-22 12:26:33)