Speed seems low for line stats

FTTC Openreach line with the following:
Data rate: 16259 / 52723
Noise margin: 6.0 / 6.0
Line attenuation: 7.1 / 8.7
Signal attenuation: 7.0 / 8.7

I'm sure we had faster speeds with way more attenuation at our old house

You should be getting a better speed, according to my router I am getting more or less the same stats as you and i get 36/9

Do you know if you're on an ECI or a Huawei cabinet? The noise margin should drop to 3dB and give you a bit more on your sync rate over the next few days, assuming this has gone live recently.

I think it's a Huawei cab, I'll check when I can. Went live sometime around Nov/Dec, so not that recent
BT's dsl checker reckons it should be in the region of 72-80 / 19-20 with a handback threshold of 67.. so I thought something might be off, and possibly worth getting the line replaced/renewed.

You should be able to get an engineer out since you're outside the speed range you were sold, I doubt anybody is going to bother replacing a copper line at this point though, the most you might get is released from your contract and the speed estimates downgraded for any future orders.

With 7dB attenuation those line rates are very low which suggests possibly a high level of noise.

What happens if you test at the master with absolutely nothing else connected.

Enoogh evidence for OR involvement but if you are released form contract, whereelse will you go? Any other ISP will use teh same copper.

What product speeds are you paying for 40/2 /10 or 50/20 (plusnet)/ or 80/20 ? my attenuation is 13.1 a pay for 80/20 my line is capable of that & mostly i get that sync rate speed is defined in 2 different ways THROUGHPUT and sync Throughput is the actual speeds that you observe in speed tests and the like the other is the figure your modem negotiates with the DSLAM in the (green or occasionally black street cabinet) that determines what throughput you can send and receive, 2 different layers of the network topology controlled by 2 different entities (if you want to be precise/ technical )

Edited by tommy45 (Sun 08-Jan-23 22:16:06)

In reply to a post by jpm:

Do you know if you're on an ECI or a Huawei cabinet? The noise margin should drop to 3dB and give you a bit more on your sync rate over the next few days, assuming this has gone live recently.

I did not think Huawei cabs existed these days, as Openreach had to take the equipment out. I thought maybe that was why my problem vanished as they changed the equipment in the cabinet. I could be wrong

In reply to a post by zyborg47:

I did not think Huawei cabs existed these days, as Openreach had to take the equipment out. I thought maybe that was why my problem vanished as they changed the equipment in the cabinet. I could be wrong

This is 100% wrong.

In reply to a post by zyborg47:

I could be wrong

fixed line broadband isn't 5G...
https://www.gov.uk/government/news/huawei-to-be-remo...

The law does impose limits on the number of premises served FTTP (and other gigabit capable networks) using Huawei kit to 35% of all premises by the end of October. But of course this has been known for several years. The deadline keeps getting pushed back.

https://assets.publishing.service.gov.uk/government/...

In reply to a post by Pheasant:

The law does impose limits on the number of premises served FTTP (and other gigabit capable networks) using Huawei kit to 35% of all premises by the end of October. But of course this has been known for several years. The deadline keeps getting pushed back.

I guess that means it doesn't impact FTTC, but who knows! Thanks for the link.

I would guess that figure can be easily achieved by building out new areas rather than replacing any existing OLTs.

In reply to a post by jchamier:

In reply to a post by zyborg47:

I could be wrong

fixed line broadband isn't 5G...
https://www.gov.uk/government/news/huawei-to-be-remo...

I know it is not 5G, but I thought Huawei had to be removed from all telecoms and broadband equipment, not just 5G.