Do I just place an order with TalkTalk and they will sort out the rest?
Thanks
Yep, it's that simple. It's a gaining provider led system.
You never, ever, contact your current ISP to tell them you are leaving. They shouldn't do anything at all.
Telling them risks a poorly trained rep placing a cease on your line which will make your Talktalk order fail and leave you with no internet (it happens a lot).
Place the order with Talktalk. Talktalk tell BT. No engineer is needed.
The migration takes 10 working days.
The BT connection will turn off on migration day and within 5 minutes the Talktalk connection will be ready.
Edited by j0hn83 (Sun 19-Feb-23 11:44:26)