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Standard User Taras
(eat-sleep-adslguide) Mon 27-Mar-23 09:20:54
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Customer Lead in tube


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Hi,

As i wait for OR to wind its way up the main road and finally add the splitter to the 2 year old cbt [sorry i'm that peeved about what happened]. A question about the customer lead in tube.

Basically can it support both the fibre cable and the original copper cable as i will need both for a short time?
Standard User deleted
(deleted) Mon 27-Mar-23 09:43:26
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
In reply to a post by Taras:
A question about the customer lead in tube.

Basically can it support both the fibre cable and the original copper cable as i will need both for a short time?
Depends

When you say tube do you mean duct? if so what size duct do you have? do you share it with a neighbouring property? what size is the existing copper cable? is there just the one copper cable currently?
Standard User Taras
(eat-sleep-adslguide) Mon 27-Mar-23 10:12:13
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Re: Customer Lead in tube


[re: deleted] [link to this post]
 
open reach customer lead in kit

which i believe is now use in fttp installs..

Basically my plan was for the existing hole that was made for the copper cable to be used and the nte5 moved from the wall. so that once the line has had the vdsl terminated along with the copper based voice part i only have one hole and the ont left.

i thought i'd ask now so a) i have a plan ready and b) hopefully not curse the whole thing already.


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Standard User deleted
(deleted) Mon 27-Mar-23 10:33:24
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
In reply to a post by Taras:
open reach customer lead in kit

which i believe is now use in fttp installs..

Basically my plan was for the existing hole that was made for the copper cable to be used and the nte5 moved from the wall. so that once the line has had the vdsl terminated along with the copper based voice part i only have one hole and the ont left.
Thanks for explaining more, thats a questions for those on here doing this type of work day to day.

Edit: worth adding the internal diameter of that is 6mm and the fibre will be at least 2.9mm

Edited by deleted (Mon 27-Mar-23 10:39:43)

Standard User Taras
(eat-sleep-adslguide) Mon 27-Mar-23 10:49:55
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Re: Customer Lead in tube


[re: deleted] [link to this post]
 
In reply to a post by dect:
In reply to a post by Taras:
open reach customer lead in kit

which i believe is now use in fttp installs..

Basically my plan was for the existing hole that was made for the copper cable to be used and the nte5 moved from the wall. so that once the line has had the vdsl terminated along with the copper based voice part i only have one hole and the ont left.
Thanks for explaining more, thats a questions for those on here doing this type of work day to day.

Edit: worth adding the internal diameter of that is 6mm and the fibre will be at least 2.9mm


No problem, Dect!. yeah the copper part is not explained in various or youtube installs. Given the phone number will be ported to voip, you can see why i want a neat solution, and in theory there isn't a need for a second hole.
Standard User TheInstaller
(regular) Tue 28-Mar-23 11:33:38
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
In reply to a post by Taras:
Hi,

As i wait for OR to wind its way up the main road and finally add the splitter to the 2 year old cbt [sorry i'm that peeved about what happened]. A question about the customer lead in tube.

Basically can it support both the fibre cable and the original copper cable as i will need both for a short time?

These lead in kits are optional and not required, don't be surprised if the engineer doesn't have or install one.

Your copper line will automatically be cut off once the FTTP job is closed. This normally happens within a few hours too and then the number port will take place after that. The engineer or your provider won't be able to change this either, so don't ask for it to be left on for a few days as you'll only be met with disappointment.

To be honest i would just forget about the existing copper line and simply replace the copper with the fibre through the same hole if that is what you want, nice and neat and done in one go. If you are just doing a simple upgrade with all services from the same provider and not voice with one provider and broadband with another, then i'd expect the above to happen.
Standard User Taras
(eat-sleep-adslguide) Tue 28-Mar-23 12:52:23
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Re: Customer Lead in tube


[re: TheInstaller] [link to this post]
 
i will be porting the number to voip (another provider) after fttp is installed. Hence the Q.
Standard User Zarjaz
(eat-sleep-adslguide) Tue 28-Mar-23 19:21:39
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
IF, the lead in kit is used, the hole diameter required is 12mm.

As I understand it, they are a fairly rare commodity these days.

You need to make it explicitly clear to the installer that you are retaining the copper service. (Don’t bother with the how long’s, etc etc.) These installs are all about speed, and retention of the existing copper is just more time required, hence the reply earlier implying that you might as well just not bother.

Standard User Taras
(eat-sleep-adslguide) Tue 28-Mar-23 20:42:11
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Re: Customer Lead in tube


[re: Zarjaz] [link to this post]
 
In reply to a post by Zarjaz:
IF, the lead in kit is used, the hole diameter required is 12mm.

As I understand it, they are a fairly rare commodity these days.

You need to make it explicitly clear to the installer that you are retaining the copper service. (Don’t bother with the how long’s, etc etc.) These installs are all about speed, and retention of the existing copper is just more time required, hence the reply earlier implying that you might as well just not bother.


despite the drop wire being a probably 20m if that. basically across lane and down the side of the house. I wanted to see what was doable now and just get the job done as quickly as poss.

i basically want to be left long term with one hole and one ont lol
Standard User TheInstaller
(regular) Tue 28-Mar-23 21:52:05
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
In reply to a post by Taras:
In reply to a post by Zarjaz:
IF, the lead in kit is used, the hole diameter required is 12mm.

As I understand it, they are a fairly rare commodity these days.

You need to make it explicitly clear to the installer that you are retaining the copper service. (Don’t bother with the how long’s, etc etc.) These installs are all about speed, and retention of the existing copper is just more time required, hence the reply earlier implying that you might as well just not bother.


despite the drop wire being a probably 20m if that. basically across lane and down the side of the house. I wanted to see what was doable now and just get the job done as quickly as poss.

i basically want to be left long term with one hole and one ont lol

As you aren't having a standard upgrade all with the same provider, ask the installer to leave the existing copper dropwire up and fit a new fibre cable to your property, this should also mean you'll require a new fixing to your property for the fibre cable, as the copper and fibre cables shouldn't be connected to the same fixing at the property end.

Ask them to use the existing hole the copper cable uses to enter your property and if required make that hole larger so both cables can enter through the same entry point. All perfectly possible to do, but just be aware that some of the newer engineers aren't trained in copper, only fibre so they might need to call for assistance from another engineer etc.
Standard User Taras
(eat-sleep-adslguide) Tue 28-Mar-23 22:43:05
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Re: Customer Lead in tube


[re: TheInstaller] [link to this post]
 
In reply to a post by TheInstaller:
As you aren't having a standard upgrade all with the same provider, ask the installer to leave the existing copper dropwire up and fit a new fibre cable to your property, this should also mean you'll require a new fixing to your property for the fibre cable, as the copper and fibre cables shouldn't be connected to the same fixing at the property end.


thanks for the info on the dropwire, its not something that i was aware of smile - thank you

In reply to a post by TheInstaller:
Ask them to use the existing hole the copper cable uses to enter your property and if required make that hole larger so both cables can enter through the same entry point. All perfectly possible to do, but just be aware that some of the newer engineers aren't trained in copper, only fibre so they might need to call for assistance from another engineer etc.


Currently the existing hole from the outside to the inside has the nte5 box positioned on the hole (as it should be) ..... can i ask them to move from it from the wall.

info
The properties has two lines from one dropwire, one going into the loft and the other in the room below. I believe it was jointed on the side of the house where it was split for the newer line.

Thanks again to you; TheInstaller. Also thanks dect and Zarjaz.

Edited by Taras (Tue 28-Mar-23 22:47:30)

Standard User TheInstaller
(regular) Wed 29-Mar-23 19:05:46
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
You can ask them to move the master socket yes, but this might just create more mess and also the existing copper cable probably won't be long enough when you move it and if the engineer doesn't have any copper cable, because they only do fibre, then you have a problem.

Not a problem with the NTE being over the entry hole, the fibre cable can be run into the back of the master socket box and out at the bottom and the ONT, which can be fitted to the side of the NTE inline, you'll just have a loop of fibre out the bottom of the master socket and into the ONT and both white boxes side by side in line as you'd get with plugs etc. The above is obviously depending there being no other pipes or wires etc either side of the master socket and space to do that etc etc etc.

Done this plenty of times and looks very neat. A lot does depend on the engineer you get on the day mind. Good luck.
Standard User Taras
(eat-sleep-adslguide) Wed 29-Mar-23 20:51:28
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Re: Customer Lead in tube


[re: TheInstaller] [link to this post]
 
In reply to a post by TheInstaller:
You can ask them to move the master socket yes, but this might just create more mess and also the existing copper cable probably won't be long enough when you move it and if the engineer doesn't have any copper cable, because they only do fibre, then you have a problem.

Not a problem with the NTE being over the entry hole, the fibre cable can be run into the back of the master socket box and out at the bottom and the ONT, which can be fitted to the side of the NTE inline, you'll just have a loop of fibre out the bottom of the master socket and into the ONT and both white boxes side by side in line as you'd get with plugs etc. The above is obviously depending there being no other pipes or wires etc either side of the master socket and space to do that etc etc etc.

Done this plenty of times and looks very neat. A lot does depend on the engineer you get on the day mind. Good luck.


Thank you for the second solution - i had hoped the fibre cable can come thru the nte5 box at the bottom - its about 2cm above the skirting board and theres clearance for enough bending slack . You've given me a few ways to keep things neat !
Standard User Hydro_Pri_m8
(newbie) Thu 30-Mar-23 00:34:46
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
I had fiber installed a few days ago, and like you have a copper line (which remains). I also thought the installer would remove copper and install the lead tube thing. I asked if he could put fiber in existing hole with copper, he said he could put a new hole in same backbox as I had some cat5 I wanted to replace the old copper line with. Anyway perhaps I wasnt very clear as he left faceplate off so I could terminate cat 5 and it ended up looking like this:

Fiber install

I had to drill and grommit the blank on modular faceplate.
I needed the cat 5 to go into attic for an access point that serves the garage and garden, as I tried and failed to run it down into a coaxial ariel box, but the cable was trapped in the wall somewhere. I'm not sure how I feel about the delicate fibers exposed on the outside.
Standard User deleted
(deleted) Thu 30-Mar-23 08:17:41
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Re: Customer Lead in tube


[re: Hydro_Pri_m8] [link to this post]
 
In reply to a post by Hydro_Pri_m8:
I had fiber installed a few days ago, and like you have a copper line (which remains). I also thought the installer would remove copper and install the lead tube thing. I asked if he could put fiber in existing hole with copper, he said he could put a new hole in same backbox as I had some cat5 I wanted to replace the old copper line with. Anyway perhaps I wasnt very clear as he left faceplate off so I could terminate cat 5 and it ended up looking like this:

Fiber install

I had to drill and grommit the blank on modular faceplate.
I needed the cat 5 to go into attic for an access point that serves the garage and garden, as I tried and failed to run it down into a coaxial ariel box, but the cable was trapped in the wall somewhere. I'm not sure how I feel about the delicate fibers exposed on the outside.
So who provides the infrastructure for your copper service and who provides the infrastructure for your full fibre service?
Standard User Hydro_Pri_m8
(newbie) Thu 30-Mar-23 10:32:24
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Re: Customer Lead in tube


[re: deleted] [link to this post]
 
Fibre is Fiber heroes / befibre
Copper is openreach / plusnet

From what i understood fiber heroes are a competitor to openreach and are allowed to install hardware alongside openreach

Maybe I'm wrong and they've killed the copper service but I don'r know because I'm not using it.
Standard User deleted
(deleted) Thu 30-Mar-23 12:55:56
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Re: Customer Lead in tube


[re: Hydro_Pri_m8] [link to this post]
 
In reply to a post by Hydro_Pri_m8:
I also thought the installer would remove copper and install the lead tube thing..
The main point is other non-Openreach infrastructure providers are not allowed to touch/remove the Openreach copper cable so you was always likely to get a new hole through your outside wall. The OP is talking about Openreach for both copper and fibre which is different.
Standard User Taras
(eat-sleep-adslguide) Thu 30-Mar-23 17:51:48
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Re: Customer Lead in tube


[re: deleted] [link to this post]
 
[puts paw up!]

Q

I will have OR fttp and i currently have sky fttc, which migrated itself from pn
Standard User deleted
(deleted) Fri 31-Mar-23 09:27:44
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Re: Customer Lead in tube


[re: Taras] [link to this post]
 
In reply to a post by Taras:
[puts paw up!]

Q

I will have OR fttp and i currently have sky fttc, which migrated itself from pn
I don't understand, is that a statement or question? you currently have OR FTTC and hopefully will be migrating to OR FTTP
Standard User Taras
(eat-sleep-adslguide) Sun 02-Apr-23 10:57:01
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Re: Customer Lead in tube


[re: deleted] [link to this post]
 
In reply to a post by dect:
In reply to a post by Taras:
[puts paw up!]

Q

I will have OR fttp and i currently have sky fttc, which migrated itself from pn
I don't understand, is that a statement or question? you currently have OR FTTC and hopefully will be migrating to OR FTTP


Thank you for answering my question 😁
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