Openreach - FTTP duct install hash up

OR put in a new duct, great! Lots of room and no more old runs of cable round back of hedges etc.

At the house end they finished up with this shameful end pointing and cable arrangement.

Should I get them back to do a better job? Tempted to sort out myself...

https://ibb.co/26CffXd

In reply to a post by Fe_plus:

OR put in a new duct, great! Lots of room and no more old runs of cable round back of hedges etc.

At the house end they finished up with this shameful end pointing and cable arrangement.

Should I get them back to do a better job? Tempted to sort out myself...

https://ibb.co/26CffXd

Get them back.

That doesn’t even reach the lofty quality controls of Kelly’s working for Virgin Media on piece work in shitsville.

In reply to a post by Pheasant:

In reply to a post by Fe_plus:

OR put in a new duct, great! Lots of room and no more old runs of cable round back of hedges etc.

At the house end they finished up with this shameful end pointing and cable arrangement.

Should I get them back to do a better job? Tempted to sort out myself...

https://ibb.co/26CffXd

Get them back.

That doesn’t even reach the lofty quality controls of Kelly’s working for Virgin Media on piece work in shitsville.

I’m with Pheasant. Get them back.

I would add however, that the way to do this is report this shoddy workmanship to the CP you ordered your FTTP from. It is up to them to contact Openreach.

Don’t attempt to do it yourself.

In reply to a post by Fe_plus:

OR put in a new duct, great! Lots of room and no more old runs of cable round back of hedges etc.

At the house end they finished up with this shameful end pointing and cable arrangement.

Should I get them back to do a better job? Tempted to sort out myself...

https://ibb.co/26CffXd

This is very poor job

The underlying problem is the duct is far too shallow.

Did OR actually do that bodge job or a contractor. Whoever it was get them back to do it properly!

As a courtesy and to expose the full horror to the inspector, not to mention pre-empting any excuse, I would cut away the vegetation.

it was OR. MJ Quinn looked at the original duct first, but has been OR, then civils (subcon?), then OR for the final fibre cabling and connection.

the hydrangea are due a prune back anyway...

main duct is about 1 to 2 ft deep. the end of it though I would agree!

In reply to a post by Fe_plus:

it was OR. MJ Quinn looked at the original duct first, but has been OR, then civils (subcon?), then OR for the final fibre cabling and connection.

That's shocking poor job from OR. Send these photo to OR CEO and complaint

Edited by adslmax (Mon 21-Oct-24 15:07:22)

In reply to a post by adslmax:

Send these photo to OR CEO and complaint

inappropriate - the OP's isp can sort it out.

Wandering around the village the other week, came across this fttp install - in a conservation area too!
I don't know who the installer was.

https://ancient-mariner.imgbb.com/

Must admit that I was extremely please with the job that Kelly's guy did for me.

Cheers!

ps forgot the link!

Edited by Ancient_Mariner (Mon 21-Oct-24 16:30:48)

I don't like the cable showing as the vandal can cut off cable easy

Poor job. The cable should be hidden inside the pole or duct

In reply to a post by adslmax:

I don't like the cable showing as the vandal can cut off cable easy

Poor job. The cable should be hidden inside the pole or duct

Yes, they do that ALL the time don’t they 🙄

Has it crossed your mind how many copper and/or fibre cables are exposed on buildings ?

The last duct section has a collar that the 90 degree bend is joined to. This should not be on the surface but buried at the appropriate depth. Being on the surface means it is far too shallow and the bend is looking like a dogs breakfast. There may be reasons why this is so such as roots.

Edited by FibreBubble (Mon 21-Oct-24 20:56:19)

OR came back, engineer tried to manipulate the existing duct mess. but not successful.

OR civils (not contractors) asked to attend now and rectify the duct, i.e. run at correct depth to wall, straighten it up (as a bit squeuewhiff).and install proper cable protection. should be approx 5 days.

OR eng said his manager had suggested snipping duct back and putting fibre into the soil. We both agreed that was a [censored] suggestion!

ISP have been helpful and offering compensation for the hassle.

Edited by Fe_plus (Tue 29-Oct-24 22:43:33)

In reply to a post by Fe_plus:

OR eng said his manager had suggested snipping duct back and putting fibre into the soil. We both agreed that was a [censored] suggestion!

Maybe his manager came from an altnet, as that that's a favourite tactic of many in that game - direct bury the blown fibre tubes right in mother nature.

Look ma I'm ductless (clueless). Jesus wept!

In reply to a post by Pheasant:

Look ma I'm ductless (clueless). Jesus wept!

Not just Jesus. Anyone would weep with no tear ducts.