OR came back, engineer tried to manipulate the existing duct mess. but not successful.
OR civils (not contractors) asked to attend now and rectify the duct, i.e. run at correct depth to wall, straighten it up (as a bit squeuewhiff).and install proper cable protection. should be approx 5 days.
OR eng said his manager had suggested snipping duct back and putting fibre into the soil. We both agreed that was a [censored] suggestion!
ISP have been helpful and offering compensation for the hassle.
Edited by Fe_plus (Tue 29-Oct-24 22:43:33)