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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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This is all basic information on the BT Infinity FAQ site.
I suggest you go and read it.
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you wont have anything to worry about.
a couple of points........
star wiring has to be engineered out.
if you currently plug in your modem at the mater socket then excellent, install will be easy peasy.
if you dont the wiring will have to either be re-arranged or a data extension kit fitted fom the master to where your modem is, it can be more then 30m, the reason 30m is mentioned as that is the longest kit carried in the van, in some extreme cases they have been joined together.
the nte can be moved in some cases, it is far easier 2 staple 2pr than it is cleating cat5.
in addition to your 'generic vdsl router' you require a little modem that s supplied by openreach.
from jumpering in the vdsl to getting a signature takes on average 2 - 3 hours.
anything else, please feel free to contact me
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My FTTC install is due next week and I'm trying to work out the options for locating the VDSL modem.
Currently the ADSL modem is upstairs, off a traditional phone extension cable / socket. The wiring is 'sound' as in there was no appreciable difference to the stats when the ADSL modem was in the master socket test socket, or on the end of the extension.
Would it be possible to switch these round and have the master socket upstairs? Or does the master socket have to be the termination point for the cable from the street pole, which currently enters the house downstairs?
Or can the cable from the pole be extended and enter the house via an external wall upstairs perhaps?
Many thanks for any suggestions!
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Or does the master socket have to be the termination point for the cable from the street pole, which currently enters the house downstairs?
I had Infinity installed on 24/9. The engineer tested the speed at an upstairs extension socket - it was the same as at the master socket downstairs. So, he rewired the existing cable (twisted pair, but not Cat5) so the master socket is now upstairs and the extension downstairs.
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Nicely done!
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Just had my install done and the Open Reach guy was great. He tested the speed at the phone extension point upstairs in the office and installed the new master socket there instead. What was the master socket downstairs he switched out for a telephone extension point. Much neater than running a Cat.5 extension kit around the house and being forced to site the VDSL modem downstairs. Really pleased with the job
And BT checker estimate of 26Mb was definitely conservative, speedtest.net results are 35-36Mb download for the few I've tried.
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I do hope he didn't back feed the extension ! What I do in that situation, is to assess what the end user needs in the way of phone sockets, and rearrange phones if needed...most people use cordless ones, so it's easier to move the masterphone and socket and NOT leave an extension that is back fed !... We do get audited !
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I'm in an area where it will available in a month or so so sorting out the install etc...
But The house I moved to 3 years ago doesn't have a BT faceplate (removeable bottom)
I've got two sockets...one is virgin and one is BT as that's what i use for my BT phone and also used for my ADSL2 when I had.
Should I call out a BT engineer to have a look and see what is going on?
Worried the master socket has been messed with.
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If you get BT to do it now they will charge. When you place your order for FTTC they will provide the correct socket with the removable part as part of the FTTC install.
Regards
BP1
BTBroadband
"When everything's coming your way, you're in the wrong lane"
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