i have been told to inform eus of this when i install it so it cant be much of a myth.

the op should not be turning it on and of during the period.

In the customers booklet it says something along the lines of " for the first 10 days ", but I don't have a book with me.

Ok, so hopefully the profile will increase if I just leave the HH alone, correct? Does it follow the same pattern as ADSL Max whereby after 3 days of no diconnections the BRAS profile increases?

Anyhow, I'll see where the speeds lie after 10 days and will keep you guys informed.

funnily enough i was involved with a bras issue today. i dont think it strictly adheres to 3 days. this particular issue the line had been stable for 36 hours, and the bras was scheduling a lift of profile 13 hours from when i was onsite, that puts it at 48 hours.

That is not the pattern for ADSL Max anyway

In reply to a post by andyboygsi:

funnily enough i was involved with a bras issue today. i dont think it strictly adheres to 3 days. this particular issue the line had been stable for 36 hours, and the bras was scheduling a lift of profile 13 hours from when i was onsite, that puts it at 48 hours.

Even on ADSLx it ceased being 3 days in August 2008. The current system on that is now as explained here.

However we have now established from SINs that the FTTC WBC DLM behaves in a different manner entirely. I'm still researching the topic in order to come up with a layman-level explanation.

Ok just bumping this after a few days.

Anyway, as I said I would leave my HH and router on without any intervention and it lasted for about 4.5 days rock solid but unfortunately a trip caused the power to go out and the HH and modem restarted itself. Ok not quite the 10 days, but still after almost 5 days without any interruptions you'd expect a bit of an increase of some sort. I re-checked the IP Profile on the BT Speedtester and it jumped ever so slightly from 18890 which is what I was on before to 19929 or something like that. Will the profile not climb above 20Mb? I've had Infinity now for almost 2 weeks and I've seen nothing higher than 20-21Mb. I really don't get it. Could it be a stuck profile? Maybe something at the cabinet? The two engineers that came round to install Infinity didn't really inspire me with any confidence. Ah, I don't know I'm just trying to think what might be causing this.

In reply to a post by Uzzy:

Ok just bumping this after a few days.

Anyway, as I said I would leave my HH and router on without any intervention and it lasted for about 4.5 days rock solid but unfortunately a trip caused the power to go out and the HH and modem restarted itself. Ok not quite the 10 days, but still after almost 5 days without any interruptions you'd expect a bit of an increase of some sort. I re-checked the IP Profile on the BT Speedtester and it jumped ever so slightly from 18890 which is what I was on before to 19929 or something like that. Will the profile not climb above 20Mb? I've had Infinity now for almost 2 weeks and I've seen nothing higher than 20-21Mb. I really don't get it. Could it be a stuck profile? Maybe something at the cabinet? The two engineers that came round to install Infinity didn't really inspire me with any confidence. Ah, I don't know I'm just trying to think what might be causing this.

As I said before, you received an estimated speed from the checker and your speed is lower than this. The fact it isn't significantly lower leads me to think nothing at all is wrong with your line nor is any profile getting stuck.

If your speed was under 15mbit you could begin to think that something was amiss.

Well a few things. I had an engineer come round yesterday to have a look at the line. Firstly, I asked him about which cab I was connected to and it seems I was wrong about the one I thought my line was connected to. It seems the cab is around 300-620m away depending on whereabouts it is situated on that road which I'm not sure. Secondly, he used a tester which he plugged into the master socket and told me the machine was telling him that the max I'll see is 22Mb. I was disappointed to hear that but he said he'll have a look into it and see what he can do and see if it can be resolved.

I want to know, at that distance (300-620m) *should* I be seeing close to 40Mbit provided the copper and the line is in good condition etc. Or is that distance too far? Basically, at what distance from the cab would you have to be before you started to notice a drop in speed from 40Mbit? And even if that distance isn't 40Mbit capable surely it should still be better than the 18-19Mbit I'm currently getting? Could it be an external issue i.e, the copper from the cab to the premises not in good condition? Call me stubborn but I don't accept that 20Mb is the best I'll get. There must be something that's hindering it, the fact that the engineer said he'll have a look into it gives me some sort of hope. And you're right, the speed I'm currently getting may not be that far from the quoted speed but it's still below it, and I've read many posts here and elsewhere where people have been quoted much less and still got the full 40mbit.

At 300m you should expect full sync. Around 350-400m it drops off rapidly. It could be that you could get closer to 30Mb but cable joints etc. aren't in good condition, but don't expect OR to go and sort that for you.