In reply to a post by saboo1690:

And also when i seen the ping had got better i re-booted the modem and my ip profile went up to 37.5MBPS with know help from them at all........

That's down to BT's DLM, nothing whatever to do with your ISP, whoever they are!

In reply to a post by RobertoS:

My tbb BQM graph was basically just murmurs above an average of 11ms for my first few days, Feb 18-21,then started going odd on the afternoon of 22, then very erratic till just before midnight this morning.

Now flat again.

Mine was bonkers all of yesterday, overnight. No PCs connected until noon, or after 22:00hrs. Finally settled down at Midnight

My Broadband Ping

In reply to a post by billford:

In reply to a post by saboo1690:

And also when i seen the ping had got better i re-booted the modem and my ip profile went up to 37.5MBPS with know help from them at all........

That's down to BT's DLM, nothing whatever to do with your ISP, whoever they are!

I know it was BT's DLM bill,i left the modem on for 2 weeks and then re-booted it this morning so i could re-set my ip profile,that wasnt the problem,the ping was the problem.From about
12:00 last night it settled and everything was fine again........

There was a problem with the ping that IDNET refused to address or admit to for what ever reason i dont know,but its back to a better level now.

I was just saying i didnt get any help off them........

In reply to a post by RobertoS:

My tbb BQM graph was basically just murmurs above an average of 11ms for my first few days, Feb 18-21,then started going odd on the afternoon of 22, then very erratic till just before midnight this morning.

Now flat again.

How do you know it wasn't IDNet? I tried to pin it down but failed.

It sounds to me that alot of people on IDNET FTTC were having the same problem roberto.
The thing is why did IDNET not address the problem,im sure i wasnt the only one too ring them inside the last two weeks.........

why did IDNET not address the problem,im sure i wasnt the only one too ring them inside the last two weeks

Note the dates mine was OK, 18-21 Feb, so maybe your connection had a specific other problem as well as this seemingly recent short-term one?

In reply to a post by saboo1690:

It sounds to me that alot of people on IDNET FTTC were having the same problem

There was a problem (not just FTTC users) that took some tracking down, that was cleared a week or so ago when a core router was rebooted (Link). The last few days seem to have been down to BT, users of other ISPs have seen the same thing and I was getting a lot of BT 21CN incident reports yesterday.

The thing is why did IDNET not address the problem

It took a little while to convince them that the one mentioned above was an IDNet problem (to be fair, it wasn't obvious initially), but then they found and fixed it. If your problem has been between 17th and a few days ago, I wouldn't be too sure that it was IDNet at fault.

Edited by billford (Fri 25-Feb-11 11:26:31)

In reply to a post by saboo1690:

i left the modem on for 2 weeks and then re-booted it this morning so i could re-set my ip profile

Just noticed that... you don't need to reboot the modem to do that, the DLM that's used on FTTC decides for itself if a resync (and hence a profile reset) is appropriate and force one.

Even if you're in the middle of a download at the time

If you run tbb's BQM you can see the brief spike of packet loss as the connection drops and is remade (check your router log to get the exact time if you want). It does it on my line every few days- sometimes my profile goes up significantly, sometimes it goes down again .

Edited by billford (Fri 25-Feb-11 11:45:56)

So far as I know my line/sync/profile hasn't dropped at any time. The last PPPoE entry was late 18 Feb when I finally got the settings as I wanted them.

What should I look for, as my logs will be different style from yours?

IP Profile on all BT speed tests, even very slow ones, has remained at 37817 or whatever it is.

My profile stayed at 38717 from when I started (late August) until just before Christmas, when it dropped to ~34000. It went back up to nearly full speed in mid-Jan, stayed there (but still with a few resyncs) for about 10 days then dropped back again to ~33500, varying by a few hundred at each resync. Not sure why... quite possibly cross-talk noise as the take-up on my cabinet increases. Latency has switched between ~10ms and ~20ms as the DLM turns interleave on or off.

As to what to look for- a resync today at about 08:35- My Broadband Ping

(The big red spike yesterday was me playing around)

Shows in the log as:

.
.
Feb 25 08:35:36	Severity:5	Disconnected.
Feb 25 08:36:42	Severity:5	Connection established 212.69.xxx.xxx -> 212.69.xxx.xxx.
.
.

Yes, your log looks similar to where I pick up the DNS servers on the PPPoE log.

Not had an similar packet-loss spike here.