Not according to the handbook, but they seem to answer you on the forums out of hours. I guess it's about wanting to help, not just having to?

My experience of BT's 24/7 is that after about 24 seconds you realise you are completely wasting your time, so you go to the forums anyway.

What's the difference?

have BT going to india is not my idea !

What are the hours? Genuinely interested.

Also whats more useless...India or "we're closed"?

However, we still have traffic management policies that will restrict certain applications / protocols, such as P2P, when the network is busy.

USENET
BitTorrent
HTTP

You name it, they'll throttle it.

I too was considering Aquiss' business 45 package. Their peak usage hours 8am - 8pm fit quite well as for most of that time I am at work.

However BT Infinity is a good deal. I like static IPs but that can be worked around. Do they throttle or shape newsgroups? I do not care about p2p as I rarely use it. I do occasionally do large downloads (largest was 72GB over 15 hours and it was legal too).

In reply to a post by Zadeks:

However, we still have traffic management policies that will restrict certain applications / protocols, such as P2P, when the network is busy.

USENET
BitTorrent
HTTP

You name it, they'll throttle it.

Troll.

And a liar too. Well done!

were closed !
and you know we will get sorted first thing rather than a bad experience from a foreign customer service so when you phone up to track staus its all wrong ! [censored] they hadnt even heard of bt infinity at one point ! your such a fan boy of BT promoting them Like , Leaving links and being an [censored] on post in all the forum becuase you dont want to except people have different preferences other than BT GROW UP !

You probably work for them fire fighting bad experiences

You're ignorant beyond belief.

they do throttle peer to peer in peak but i would of thought news groups would not be effected so only people on BT would be able to give u a good answer on that

Newsgroups run nicely for me.

Any indication of the hardware cost as it doesn't seem to be included in the price. If it turns out pricey, you're in Infinity for Business Option 1 territory. On 12 month deal it's 42 quid a month with the hardware/install included. Only 2Mbit upload but it is unlimited all the time it seems.

That Aquiss option is decently placed overall. Doesn't quite compete the standard Option 2 Infinity though.