Where you getting our charges from for extra GB? Currently it's not right at all.

Our current published rate starts at £1.02 (inc VAT) per GB

Where you getting our charges from for extra GB?

after spending far too long looking for it on your web site ! Google site search found me £1/GB plus a £2.50 charge buried somewhere which is probably from a while back.

Perhaps you should put it into this bit :-

"Exceeding Allowances Advisory

If you go over your agreed monthly peak allowance you will still be able to access the Internet for an additional period of time. However, both peak and non peak speeds will be reduced to a maximum of 128 kbps at all times for a further 1 GB beyond your agreed package allowance.

If the exceeding of an allowance takes place you can continue at the reduced speed until the usage resets itself, based on your billing date, or purchase an allowance top-up at any time.

Top-Up Allowances, if purchased, last until it has been used up, irrespective of how long it takes to use them. In other words, as long as you remain a customer, any portion of the bandwidth top-up that remains at the end of each month will be carried over and available for use the next month and so on."

What are the Notes 1 & 2 below the Business prices? Are they re the AAISP Home prices, as there is the vertical sans serif of an opening bracket at the right-hand side of the extra GB column for them.

Also in a post in the first thread I pointed out that IDNet do an annual sub at a discount of 8.3%.

pass, Orly's working on them now I think

the bracket on the AAISP as an artefact of having a note on the cell.

There's an asterisk on two upstream services with premium priority too.

Yarwell, I take your point, however it's a fine balance between keeping things simple and overloading someone with information. I will however see how we can get this into the site.

However, a quick PM to me would have got my attention. I'm a friendly sort of chap and would have saved you eye strain

"or purchase an allowance top-up at any time at £1.02 per GB" - would fit nicely and use some white space.

Actually can you clarify the full pricing of additional data please, I just twigged that "from £1.02" may mean the first GB is a lot more than that.

I prefer to take published live info and have the crowd correct it. Thanks for the correction.

Edited by yarwell (Wed 09-Mar-11 19:31:41)

Am I right in assuming for business products this is charged at 85p per GB (exc VAT) or are there different provisions?

I think it's where you added "comments"

When it parses it for viewers of the completed page, it displays them differently.

Hi Yarwell,

Home versions are from £1.02 (where 100GB is purchased up front) on a sliding scale to £1.56 (where 10GB is purchased up front). ie: the more purchased, the bigger discount we offer.

Hopefully that makes sense?

Hi Orly,

Business versions are from £0.85 (ex VAT) (where 100GB is purchased up front) on a sliding scale to £1.30 (ex VAT) (where 10GB is purchased up front). ie: the more purchased, the bigger discount we offer.

Hopefully that makes sense?