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Standard User hareng
(newbie) Mon 11-Apr-11 16:15:28
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Re: Todays the day


[re: TheHorseman] [link to this post]
 
How long did this take from initial order to the BT visit and VDSL modem?

Was supposed to be up and running at the 7 April but new ISP dragged their feet and placed order with BT this morning at 10.28am.
Standard User TheHorseman
(knowledge is power) Mon 11-Apr-11 21:48:35
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Re: Todays the day


[re: hareng] [link to this post]
 
I placed the order on the 31st March (The day my cabinet became live) and was activated on the 8th April, so 8 days including a weekend.

BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity
Far too many computers, 1 Wife, 3 Maine Coons and too many horses smile
Standard User hareng
(newbie) Tue 12-Apr-11 10:49:19
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Re: Todays the day


[re: TheHorseman] [link to this post]
 
Thanks, exactly what i thought.
Done the deed on line with ADSL24 on 28 March and had confirmation by 12.05hrs.
Paid set up fee and month up front.
Put down 7 April for changeover.

Late 7 April sent a ticket, responded Monday 11 April saying having trouble with 12 April.
I am without connection after today cannot get at updates and answers to tickets.
Reading betwen the lines they placed order with BT at 10.28am yesterday morning so dragged their feet for over 10 working days. 19 April provisionally meaning add a week or two to that.
In light of a some bad reports and continual checking over two months with tickets and phone calls, gave them a retry they used to be very good.
Cancelled by phone demanding setup fee and month up front was agreed, point being i am without connection and need it for my business. Cant even pay myself, transfer, buy etc!


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Standard User TheHorseman
(knowledge is power) Tue 12-Apr-11 11:12:38
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Re: Todays the day


[re: hareng] [link to this post]
 
Several people here have gone with Aquiss and seem very pleased with them, I considered going to them myself but had to consider my wallet. It would have been nearly double what I was paying Be*.

BT -> Zen -> F2S -> Bulldog -> Be* -> BT Infinity
Far too many computers, 1 Wife, 3 Maine Coons and too many horses smile
Standard User hareng
(newbie) Tue 12-Apr-11 11:26:25
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Re: Todays the day


[re: TheHorseman] [link to this post]
 
Nearly triple for me currently with O2.

Never seen this one before, seems legit co since 1999 using Cisco network, maybe worth a punt http://www.webtapestry.net/
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