Any news yet??

Would have thought you were up and running by now!

Edited by deleted (Thu 23-Jun-11 15:07:14)

In reply to a post by Gleichfalls:

Any news yet??

Would have thought you were up and running by now!

Nope

Still no sign of them - have dropped my ISP-to-be a message asking them to chase them.

Will be royally peed off if they don't show - have had to take a day off work for this - and they harked on at me about a £100ish penalty if I'm not in when they get here!
(I don't begrudge taking the day off, but only if they're going to honour their commitment!)

grrr - the ISP have got back to me - OR weren't able to complete what they were doing on Monday and will need to make another appointment. Very un-happy - taken a day off, and re-arranged all my furniture to ensure they had access to the area. Would love to know when they were going to let me know about the delay

Not untypical of BT I'm afraid, and from similar reports here and elsewhere it seems to be getting worse.

One wonders which meaning they're using for the second word in "Customer Service"

If Openreach had not completed on Monday, and have informed the ISP, then why have the ISP not informed their customer (the OP) of this?

Well, there's an assumption in there that BT did inform the ISP without being chased, but fair point.

We had 3 vans also about a week ago. No issues as far as i am aware, they pulled the fibre cable from under the road into the junction box. Today they are doing the internal work. Going well so far.