Exactly. I am with plusnet, which although part of BT, don�t seem to be so bad, so I will probably stick with them for a while, when/if FTTC becomes available for us, but Be are definitely on my radar too.

As far as the present is concerned, I suppose all we can do is go back to hassling BT for answers

In reply to a post by 66er:

Exactly. I am with plusnet, which although part of BT, don�t seem to be so bad, so I will probably stick with them for a while, when/if FTTC becomes available for us, but Be are definitely on my radar too.

As far as the present is concerned, I suppose all we can do is go back to hassling BT for answers

Mr Livingston I Presume

You read my mind

Sent another email to Ian Livingston and he passed it on to Openreach.Here is the reply.
Dear Mr Pugh,



I am BT�s Group superfast broadband director and Ian Livingston passed me your email on the FTTC enablement status of your cabinet (#66) in the Haslington exchange area.



I see that you have contacted your local planning department and Highway development control team to confirm whether Openreach have submitted a 28 day notice and to understand why there is a delay in our cabinet deployment. It would be inappropriate of me to comment on why the local planning department cannot find Openreach�s notification letters but I can assure you they are sent via recorded delivery. It is possible that as they are not requests for planning permission but notifications under the electronic communications code regulations (2003) to utilise permitted development rights, there is some confusion in what you have asked for. Regardless, Openreach submitted a revised notification in late May after there was an objection to their initial notification, and as the 28 day notice period has now passed, Openreach are now moving forward with the installation and enablement of the new cabinet. Openreach expect the new cabinet to be ready for service by the end of September 2011.



Openreach are deploying on average 250 new cabinets a week across the UK. This is the largest and fastest deployment of superfast broadband anywhere in the world at present. Inevitably there will be issues occasionally across our supply chain as a number of factors are outside of our control. I understand your frustration that your cabinet is one of those that has been delayed.



Regards,



Johnny.

Johnny McQuoid
Superfast Broadband Programme Director

BT Group Strategy, Policy and Portfolio


Some decent news at last.

Nice one. That sounds pretty positive. In a way it is the kind 30th September thing we�re used to hearing, but there�s enough detail in what he says to give me hope that it will actually happen this time. I guess it�s just a matter of being patient and waiting � again.

Well done guys. Not only does that give you some answers for your cabinet, but it gives us a clearer picture of the hidden internal process that BT have to go through, and an explanation of why the simplest of problems can become a 1 or 2 month delay.

It certainly explains why, when my cabinet didn't go live with the others here, it took a month to get the first set of roadworks reorganised for power, and then a second month for the second set.

It also gives other people an idea about what to ask planning & highway departments for, rather than just the loose term for "planning permission".

well done guys you deserve to have fttc sooner with all the tennis between council and bt. heres hoping you get it in july

BT are rediculous, my issue isnt with cabinet 66 but I work for a business in the town centre that currently has no planned FTTC coverage - geographically, BTO's fibre has to run past the end of our street to get to your area yet were not planned to have any coverage within the next 6 months! Feel sorry for you guys; makes you wonder what the issue is as I used to work for a business literally a stones throw away from Jewsons and BT were unable to provide enough copper capacity to the site so they ran fibre across half of Crewe to meet our needs - that was about 5 years ago! I bet you any money that they have run more fibre to the new cabs in that area totally overlooking the provision already there. It should have been an easy one for them really!

Don't quite get you,Haslington Exchange has only been enabled for FTTC since March 2011. How did you manage to get it 5 years ago??

I guess anyone could have paid for fibre service in the last N years - provided you have been willing to pay "leased line" costs.

The only thing about FTTC that is "new" is that it is being deployed at both a scale & cost suitable for mass residential usage.