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Going back a couple of years now my line went down on a thursday, a polish engineer came out and fixed it, after that my BB speeds dropped once he had fixed the fault, it turned out he had moved my pairs over, and where eh put them just isnt as quick, I used to get 6 mb back then, I tried and tried to get them to put them back with no luck, i even had a 2nd phone line fitted hoping for a better pair connection, I had BB put on that line for a month with BE, but that was no better, thats why i was desperate for FTTc
Small world mate you being so local
Best regards
Dan
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Fingers crossed time then  . One thing is for sure - watching if they start digging holes near it, or better still putting up an FTTC cabinet, will be a more reliable guide than the checkers. Unless the BT Wholesale checker starts saying yes for your phone number.
As it says on there - the phone number checker is more reliable than the address or postcode one.
Good luck anyway  . Let us know any news.
My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - IDNet Home Starter Fibre. Live BQM.
"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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just got these stats of my netgear router
ADSL Link Downstream Upstream
Connection Speed 4833 kbps 1222 kbps
Line Attenuation 54.0 db 31.1 db
Noise Margin 3.8 db 3.0 db
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I suspect that your 54db line attenuation is the problem there. It seems to be very high given your distance from the exchange. To give you an idea, I'm about 3k from the Buckley exchange and get about 43db. (Lower the better.)
Have tou tried connecting your modem/router direct to the BT test socket? (Unscrew and remove the master socket cover and you'll find the test socket behind.)
Andy
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Ok tried the master socket mate, not a lot of difference at all, is the line attenuation something I can approach Open reach about ?
On the BT master socket
ADSL Link Downstream Upstream
Connection Speed 5522 kbps 1222 kbps
Line Attenuation 53.5 db 31.0 db
Noise Margin 3.1 db 3.1 db
The speed has gone up on the upstairs socket as well, to 5400kbps
Dan
Edited by deleted (Mon 11-Jul-11 22:21:33)
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Ok tried the master socket mate, not a lot of difference at all, is the line attenuation something I can approach Open reach about ?
I don't think so, as long as the line works satisfactorily for the normal telephone they are unlikely to do anything. It just seems to be the luck of the draw, you have a very poor line and as the other line you had fitted was just as bad there is probably a whole bunch of poor pairs.  (Either that, or the lines to you area run twice round Buckley before getting there.)
Have you been able to try a different modem/router? In my experience some of the older routers don't work too well with the newer faster ADSL standards.
Andy
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Its way beyond poor, The whole housing estate is only 10 years old, Yes i used to have the netgear DG834GT I was able to tweak that using dmt tool, Im on the new netgear now the N version, not a lot of difference im afraid.
Im keeping my eye on Cabinet 17 to watch for any works on it, nothing yet
Dan
Edited by deleted (Tue 12-Jul-11 07:48:22)
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Ok tried the master socket mate, not a lot of difference at all, is the line attenuation something I can approach Open reach about ?
On the BT master socket
ADSL Link Downstream Upstream
Connection Speed 5522 kbps 1222 kbps
Line Attenuation 53.5 db 31.0 db
Noise Margin 3.1 db 3.1 db
The speed has gone up on the upstairs socket as well, to 5400kbps
Dan
Unfortunately there's nothing "Wrong" with your line stats. The speed is bang on for the attenuation, and attenuation is a symptom of intrastructure, not fault.
Have you conntected your router to the test socket under the cover of your master socket>?
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yes thats where those stats are off mate, off the master socket
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Im keeping my eye on Cabinet 17 to watch for any works on it, nothing yet
I've been keeping my eye out for any FTTC cabinet work going on around my area and haven't seen any. According to 'the spreadsheet', I'm supposed to be on either Cabinet 8 (most likely) or Cabinet 26. I had a walk and a drive around the other day cannot even find the existing cabinets with these numbers!
Andy
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