I'm with Plusnet, and can recommend them if your OK with their traffic management policies, and their usage caps. Personally I *am*, because it keeps my service away from those who want the unlimited options: knowing your usage and keeping to a matching package also means you aren't subsidising someone else's broadband.
- The order was a nightmare, because things got stuck within BTW/BTO. Would have happened whatever ISP I used.
- Plusnet's support was great at overcoming the worst of BTW/BTO, but the problem still dragged
- Originally I had ADSL, was just on the border for getting full 8Mbps. Good quality line.
- I'm 550M from the cabinet (as measured by the Openreach engineer)
- Day 1 gave us a profile speed of 38717 (which equates to the top sync of 40,000), latency of 11ms, pings of 13ms.
- Day 1
BQM showed 4% packet loss.
- DLM cut in after 48 hours, added interleaving, increased latency to 18ms. No packet loss.
- DLM cut in again 12 hours later, for no apparent reason, and dropped sync speed. IP profile was about 34800, so I guess sync was about 36000.
- Day 3
BQM
I went through a regrade to get the 10Mbps uplink, which obviously reset DLM back to the starting conditions, and then went through the same 3 day experience again.
Since then, the days have been like this:
BQM. It still sits with a latency of about 18ms, and a profile speed of 34,800.
Speedtest.net results are usually around 33.2-33.5Mbps. BT's speedtester can be more variable, but is usually around 31Mbps.