Didn't think I could get a fault raised given the speeds that I get. Was wondering if there was anything I could do.

Do about what - what speed do you actually expect to get from a speed test?

Have you tried power-cycling the Openreach modem?

Andrew,

I generally get around 36Mbps on a speed test which is fantastic given I was on a 1 Mbps connection for 6 years. My query was around why I get 36 Mbps on a distance of 112m from the CAB when OP's seem to get full 38Mbps on much longer lines. Not complaining about my service just curious.

Yes, did that yesterday when I moved the OR Modem / Hub 3 to the master socket and bypassing the data kit to run a test.

So what profile is showing after the modem move?

When I was connected, my sync was 39996 ... and a 38717 profile. Then 3 months later it suddenly dropped in 2 steps and now I have a profile around 33000 ... I am around 400m (actual length).

Nothing changed here, I rebooted the modem (several times since and at different times) with no significant change. I logged it with BT but just for information as I knew it was unlikely to be a fault.

It could be down to noise levels on the line or cross talk from other lines, wire gauge ...

Profile is 36799kbps.

Looks like that's what you are stuck with then. Strange.

You could try a standard dangly filter into the test socket, then try after a while.There is nothing magic about the Openreach faceplate, and the profile updates quite quickly.

Don�t mind being stuck with it at all

It's been a revelation in this household tbh. I have VOD running via BT Vision for one kid most of the day, I work from home, wife on her lappy and other kid watching Cbeebies at various times, all without interruption or degradation to service.