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Standard User Bobby_Valentino
(fountain of knowledge) Fri 23-Sep-11 15:26:03
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Re: Annoyed at Openreach


[re: Anonymous] [link to this post]
 
In reply to a post by Anonymous:
I am very annoyed with Openreach.

My exchange & cab has now been pushed back yet again. It was originally scheduled to be ready for service in March 2011 but was then pushed to 30th June, 30th July, 1st Sept, 30th Sept and now its 1st Dec (as of yesterday). According to SamKnows, the exchange is enabled now but I cannot find a single cab which is actually working yet. My cab was installed around the 1st sept but I expect they will fail to do anything to it for another few months. The planning was approved back in Feb 2011, when it was applied for, so it isnt the council holding things up.

I have to admit, my hopes for having FTTC by december are very very very low. Whoever manages Openreach in this area should be reviewed and/or removed from their position for gross mis-management. If it is the contractors to blame, get better ones or more of them. Someone in this process chain cannot deliver and there is always someone else who can.

However, today I see this in the tech news: http://www.theregister.co.uk/2011/09/13/bt_114_excha...

I find this extremely annoying that Openreach is stretching their resources even thinner when they have failed to deliver time and time again on their existing commitments. Instead of adding another 114 exchanges with a date they are clearly NOT going to achieve, finish the ones already behind schedule, by 6-8 months.

Im in the same situtation as you but astlesat your cab has been installed. All the cabs near me are all deployed and guess what, mine aint! frown

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Anonymous
(Unregistered)Tue 27-Sep-11 17:27:50
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Re: Annoyed at Openreach


[re: Anonymous] [link to this post]
 
Without knowing your exchange or cab number I can't comment on specifics. But it won't be resource related.

The main constraints are council embargo, no goes or refusals. Power network availability. Fibre network blockage.

Every step of delivering a cabinet relies on either a monopoly provider (council or power) or is fraught with engineering complications.

There are literally 101 reasons why cabs get delayed, from the very trivial such as a tree root runs through the desirable position, to the extreme, a police car in pursuit hitting the curb, rolling and smashing the cab down.
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