I had a similar problem with my VOIP service (Voipfone) when I changed to infinity. I cannot now remember which way around it was and it took a while to find the correct settings for my ATA ( Zoom 5801).

I contacted Voipfone support and tried their suggestions but nothing worked. As a test I tried a softphone on the computer and that was ok, so that told me that at least SIP was not being blocked. Still not sure why it should go from working to not working just because of a change of ISP.

Although got a EchoLife 2B, seems there is a later version 3B(?) as well.

The difference being easily spotted, the 3B has a white power supply. Not fitting a 2B or 3B is a big no-no, they are checking, and any engineer installing a 2V will get a 10 point failure (not good) against them. They are now asking fibre trained engineers, who might come across a 2V in their travels to swap them out no matter what they are on site for !

In reply to a post by Croftie:

2V = v2
2B = v3

So what is a 3B? That variant now appears at new installs.

Edited by burakkucat (Sun 25-Sep-11 17:33:45)

Good question, I don't know if you missed Zarjaz's post above yours.

Very interesting, how are they checking if a 2B/3B was installed? What would be the reason to want to swap out the 2v no matter what? Are they doing it while it's costing them nothing or are the 2v fundamentally flawed somehow, heat/performance issues?

Sorry for all the questions.

In reply to a post by Croftie:

I don't know if you missed Zarjaz's post above yours.

Yes, I did (somehow). Thanks for the prod!

Edited by burakkucat (Tue 27-Sep-11 00:40:07)

how are they checking if a 2B/3B was installed?

Pass, but they ARE testing them, I guess looking at the firmware remotely ?

What would be the reason to want to swap out the 2v no matter what? Are they doing it while it's costing them nothing or are the 2v fundamentally flawed somehow, heat/performance issues?

They are, on the whole, borked. I dread to think how many have had to be replaced already, yes it's the heat/performance thing. In terms of cost, they are telling engineers to replace where ever they come across them, I suspect this will avoid some appointments having to be made, and I suppose get the little blighters replaced sooner than later.