A SIM Provide, (LORN = Linked Order Number), can only be arranged when placing the line order. Too late afterwards. I think the order number is a different format, so the engineers know to look for the broadband one.

I told the chap at XLN to give me the LORN so after sounding like he's not heard the term before, he said OK so I'm hoping he didn't forget!

I've got some documentation now, but no LORN, just an Order Reference, but I don't think that's it. Also have the number, but I suppose you guys can't check anything once it's activated?

Have another question. The phone socket is installed as in this photo, I'm wondering how the Openreach engineer will go about this when FTTC is finally available? I would be worried if he would say "I need to remove all this" just to install the new gigantic faceplate they're using...

Where is the phone socket? Is it behind what looks like a slider in the left-hand white panel?

What the heck is that whole assembly anyway, and what have you got plugged into it at the top right? Assuming those are two normal size 3-pin power sockets at the bottom, it's huge, and there must be an instruction book with it.

Yes the BT socket is right in the middle, left hand side, behind the little sliding panel. Just right of the socket there appears to be a blank 50x50mm module.
Top right is the stereo speaker input, but the speakers are pretty bad (they're fixed in the ceilling).
I have managed to trace down where the BT Master socket comes from, here isthe link if it's of any use, but there are no photos

There are photos around by googling it but not too helpful.

What above the slider? The back of that top bit looks to have IDC connectors though, so maybe nothing.

On the assumption there is some wiring at the back leading somewhere, (similar to the way the speaker sockets go to the speakers and I expect the TV to an aerial), any idea where to?

I have a feeling the engineer will want to install a separate master socket, unless you can persuade him that a dangly filter is fine. Technically one will do the job, but it would be very non-standard.

I do wonder if the space next to that module is for this data socket fed off it, but specifications and info any even harder to find than pics. Where the filter would be in that setup I have no idea, but if that can be solved it would seem to be the solution.

Edited by RobertoS (Fri 25-Nov-11 17:04:34)

There must be a master socket somewhere else in the property. I have seen those type of multi point jobbies before in new builds, I personally think they suck, big time. The last thing you want is your precious DSL signal in close proximity to everything else.
Have you tried looking in any utility/airing cupboards ?

The apartment plan says that's the master socket right there, so I'm assuming it must be a different type of wiring from the standard wall mounted thing people get in houses built many years ago. I couldn't find any master socket anywhere.

Hmm, how can that qualify as the NTE (network terminating equipment) ? Any way you can contact the builders and confirm that they have noused this up ?

In reply to a post by Saltank:

Have another question. The phone socket is installed as in this photo, I'm wondering how the Openreach engineer will go about this when FTTC is finally available?

Where actually is that "unit" situated? In the floor? Does it have a cover panel? Any distinguishing model / part number?

It looks, to me, as if it has been designed to house three separate categories of connections. At the top, audio / visual / broadcasting. In the middle communications. At the bottom, power.

I will say that it appears that the power sockets have been fitted upside down . . .

Now looking closely at the middle section. Are the two end screws different from the three at the "top" and three at the "bottom" of that section? They look so, to me. I would be very tempted to remove the LH & RH end screws and lift out the middle section, take a photograph of its rear and post a link to the photograph here. Whilst taking another photograph, could you show us a more general view of that connection "unit", please?

As Zarjaz has already mentioned, to have an xDSL service connected via such a unit will be a folly!