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Just joined, and have a question which I hope someone has an answer for.
Checking on the google hosted PCP csv file linked earlier, for my postcode the Percent Lines column says 100%, and a postcode search (SN14 6YJ) on the availability checker says we can get a connection.
However, when I do a phone number search, it says we can only get ADSL2 and a speed of 512k. We only moved into the house in December, and the line went live on the 22nd, it was an existing line, and we have a new number. We have broadband enabled and not getting much over 500k.
Question 1: The Chippenham exchange is now live and the postcode says 100%, but is there some other factor involved?
Question 2: Would having a new number affect the database listing, or could there have been an error in its listing? If so, who do I need to contact to sort it out.
Thanks in advance.
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