That's good news. Not entirely surprised, seen so many of the V2's be the cause of problems. I do feel a tad guilty, but let's hope you are problem free now.

Have come home to find out that my PSU has not been swapped either. No Issues but i have written a letter to Kelly Comms expressing a concern in the differnt AMPS / Volts and asked for a new PSU to be supplied will Let everyone know the outcome

Darren

The current capability is higher on the white PSU I believe and depending on the current draw of the modem could make the older PSU prone to early failure. They should really have changed it with the modem. It could have been interesting if the new modem ran at a lower voltage.

In reply to a post by Anonymous:

Have come home to find out that my PSU has not been swapped either

Me too. Why do half a job, just to save a few seconds?

We've just given the OK for Openreach (Kelly Communications) to contact our customers to replace their modems where required so we will contact our customers in due time but just a heads up for anyone who is with ADSL24 FTTC.

James

I am on bt infinity and had my v1 modem replaced by kelly yesterday, because of this thread I was aware they might not change the PSU so waited to see if he did, he did not so I stopped him and the conversation went like this..

Me: Have you changed the PSU? ( Stupid question, I'm standing right there.. I can see he hasn't )
Kelly: No would you like me to? ( he didn't sound too keen )
Me: Yes please. ( While he was changeing it I explain that I'd heard the new PSU's have a higher amp rating (thanks to you fellas in this thread ) )
Kelly: We are told we don't have to replace them.

Unfortunatly I didn't think to ask if it was Openreach that told him he doesn't have to change the PSU.

After he had gone I noticed the higher amp rating is also listed on the back of the modem too, versions 1, 2 and 3 have 0.7A on the label but the v4 has 1A:
v4 (3B) Modem Label
v4 (3B) PSU Label
v1 Modem Label

I asked if he would leave me a spare 3B but he wasn't allowed to and also took the old modem away ( put it back in the box in place of the new one so I guess it's going back to huawei )

The white PSU is slightly bigger than the black one and the lead is thicker/less flimsy, overall it feels better quality.

Speed and IP Profile are the same, the admin interface seems to load faster, attainable rates are very slightly higher and don't drop as much during the evening although, that could just be because of the time of the resync, 13:30 vs 3AM of the last one.

My before and after stats are in the zip bellow for anyone interested, if you spot anything interesting I'd love to hear it.

Before-After-Modem-Change.zip

Thanks.

So you did get it going.

Took me 18 hours of pratting about.

http://forums.thinkbroadband.com/fibre/4083372-huawe...


Better max speeds than me then.

I find the graphs pretty but not sure what I am looking at. Would notice if something over a period of time gets worse and use as ammo when ringing up india call centre ( hard work and don't get me going on that.).

I have the old black one and been going since when ever the thing was changed as trouble with the phone line under the ground so bt guy came to have a look and changed the box to the 2B one.

So they might fail, got 1.5A ones for 2 external hard disks and a 7 inch telly we have in the tent. Will do until an ebay purchase arrives.

Not worth spending time hanging around for a new one to be bought. Unless a new 3B modem or higher arrives on the end of the PSU!.

A fix on ebay or amazon for not much, got a spare for the telly as it died and was sharing 2 PSU between 3 things as got the telly in the kitchen (might as well get used at home as well I thought). Cost £5 from hong kong and does my 1.5A telly ok so an amp one of 12V, easy fix.

Hopefully will be ok, wander if the internet slows and so rubbish modem or router but is the black PSU slowly dying, I will remember these comments and first thing will try if modem is dead, got 1.5A to prove a point. plug looks the same and would check polarity before blowing up a good modem!.

Nice to comment on your graphs but don't really know what I am looking at, at least Paul stuck with it and I got going, Might prove this PSU dying fault one day.
Lowering profiles and lots of errors.

All good stuff.

First to download it said but no comment guv, I know nothing.

Can replace my wife to a younger model if they wish

In reply to a post by Anonymous:

Can replace my wife to a younger model if they wish

And, just like the PSUs, "beefed up" by 50%?

In reply to a post by Daniel_g:

Took me 18 hours of pratting about.

So you keep saying and as Paul has already told you, a new setup routine is in the works.