You could always download the firmware and hack the modem - takes just a few minutes!

Thanks ...

Found it tucked away in Java Control Panel and deleted it.

Restarted and the Pop-Up appears. Chose cancel, but still have a failure. Restated again and accepted - failed.

There must be something to do with it as another PC with accepted it and that then failed.

Got 'it' on my desktop ready to go but the new one is due in 13 mins - it's not going to happen is it!!

When it arrives I guess I'll give it a few days to bed in then dive in....

Really annoys you after years of 'seeing things' not to be able to get at what you know is there to be seen!

Cheers,

Pete

You only need 5 to load it on the old one!

And if/when they arrive, make sure the PSU is changed out too.

I've got my appointment tomorrow, seems to depend who you get as to whether they'll swap the PSU. Meanwhile, I can't get the new BT speed tester to work either, I just get the error reported in the OP. I'm not sure I've heard of anyone getting it to work on FTTC. Maybe tonight's the night to hack the modem, at least if I screw it up I shouldn't be down for long!

Worse than that for me, speetest seemed to run OK, but left a java process running that has used up several GB over last few hours. I killed the process, but had to reboot to get rid of it altogether.

It works on FTTC no problem at all - normally!

I tried it here, 80/20Mbps FTTC using a Mac.

As with others, it complained about the certificate, so I told it to accept it anyway and the test continued successfully. But it has certainly changed... it doesn't give "running results" in the same way and now it gives my profile as 69.9Mbps and 20Mbps, previously it said 69897Kbps and 20000Kbps.

I also got the "We have detected other services" garbage, it gave me the option to test my (non-existent) assured rate so I told it to go ahead:

Download speed achieved during the test was - 28.41 Mbps
For your connection, the acceptable range of speeds is 0 Kbps-0 Kbps .
Additional Information:
Assured Rate IP profile on your line is - 0 Kbps

Yeah, right

Edited by billford (Mon 13-Feb-12 17:34:45)

In reply to a post by MHC:

It works on FTTC no problem at all - normally!

Well it did until today!

Well, Kelly have overbooked and they are coming tomorrow now instead

I'm not a gambler but just don't don't feel 'lucky tonight' to hack the firmware.

Fingers crossed BT will fix the tester tonight (I am a cynic though)

I worked in IT for 11 years and the old saying 'If it can go wrong, it will and always at the worst possible time' seems to still apply to software changes

Pete