yea you've got to have tv as well

- no you don't, according to the Sky site.

The small print on the page looks rather detailed to be missing something so important.

In reply to a post by yarwell:

yea you've got to have tv as well

- no you don't, according to the Sky site.

Well you can simply ring them up and they will tell you other wise you dont need TV for there ADSL any more but fibre you do as i said its the reason i had to leave sky broadband because they wouldn't allow me to upgrade to fibre (when available)unless i kept my TV which i didn't want to do

Ash

Edited by acpsd775 (Fri 30-Mar-12 12:17:08)

I don't ring idiots in call centres, for that very reason.

You'll be able to report fibre.sky.com/shop/broadband-talk/broadband-options/sky-fibre-broadband/ to the ASA if it isn't available to non-TV customers as it says "Sky Broadband Unlimited Fibre will cost £20 a month for new and existing customers taking Sky Talk calls and Line Rental."

In reply to a post by yarwell:

I don't ring idiots in call centres, for that very reason.

You'll be able to report fibre.sky.com/shop/broadband-talk/broadband-options/sky-fibre-broadband/ to the ASA if it isn't available to non-TV customers as it says "Sky Broadband Unlimited Fibre will cost £20 a month for new and existing customers taking Sky Talk calls and Line Rental."

http://www.thinkbroadband.com/news/5004-sky-to-launc...

The fibre service will carry a £50 activation fee (this covers the Openreach engineer visit) and will only be available if you have Sky TV.

Its even reported on here it will require TV

Ash

http://corporate.sky.com/investors/press_releases/20...

Table down in the notes sections confirms it, in case people think I got it wrong

ASA complaint underway.......

Is the ASA the right body to complain to? I didn't think they covered providers own websites, just adverts.

they do now include own web sites. I wrote :-

"The advertising material does not make it clear that the Fibre Broadband service is only available to consumers taking a Sky TV service.

It does state that Sky telephone line rental and a calls package are required, but says nothing about TV. The FAQs include "Who can get it " and "Do I need a phone line" but do not include "Do I need to be a Sky TV subscriber"

From Sky corporate media (screenshot skyfibre3.png) I beleive the product is not available without TV and other consumers have been told this by Sky.

A further confusing factor is that on the same web page in the pink shaded area is I believe an advert for their Standard (not fibre) Broadband Unlimited stating that this is £7.50/month " When you take a Sky TV package (from £20 a month) " which could be taken as meaning the Fibre Broadband is £7.50 with a TV package rather than the main price of "£20 a month for new and existing customers taking Sky Talk calls and Line Rental.".

To consumers the phrase "new customer" includes someone without Sky TV and there is no mention of Sky TV as a pre-requisite."

so we'll see what they say.

Just been reading the ASA site to read about the changes, as i hadn't heard about them

http://www.asa.org.uk/Regulation-Explained/Online-re...