If you read the Openreach announcementof the 80/20 product you will see that the prioritisation has been increased from 15 to 30Mb/s. So the in extremis the customers on the 80 product should get more of the cake.

There is mention of a change to the fault thresholds as well, but the link requires a log in. Andrew can you find out if the 12Mb/s level has been increased?

http://www.openreach.co.uk/orpg/home/updates/briefin...

What if I need to raise a fault on an 80/20 line?

We are changing the test thresholds within our GEA service test that we use to accept faults. From 19th March 2012 there will be no need to wait until your line speed has dropped below a specific fault threshold rate. Openreach provides a full fault diagnostic process that picks up the major causes of speed issues. Any found on an end user�s line will be picked up by our test systems and we�ll accept a fault for investigation. For further details see Section 3.9 of the GEA over FTTC product description.

Point ISP at that link if using the 12 Meg figure

Thanks Andrew I had seen that it was section 3.9 of the product spec that I wondered if you could access?

Not an Openreach customer

The OR article makes for interesting reading, however faults are raised to BT Wholesale who haven't acknowledged OR's stance nor updated their systems and processes to reflect that statement.

We've raised this with BTW management and we'll see what comes of it

M

In reply to a post by jelv:

Is it 12 for 40/10 and 40/2 as well?

If so that's plain stupid. Why should ISPs (and their users if the ISP charges more) for something which is going to go at the same speed at the time they want to use it?

I'm not sure what point you are making. Clearly, for someone whose line is capable, 80/20 will run faster than 40/2 or 40/10 (unless there is some fault that has not yet been identified, which seems to be the case for some on the Plusnet 80/20 trial - note trial, not a product for which a premium price is being charged). In my case I was getting maximum speed (effectively 38/1.6) on 40/20 and about 60/15 on the 80/20 trial, which is reasonable given my distance from the cabinet (though slightly disappointing). The fact that BT Wholesale sets a threshold above which it will not accept a formal fault report has nothing to do with the ISPs, although I would hope that the ISPs might be applying some pressure to get this threshold raised.

Edit: Just read Andrew's post with the link to the Openreach document and Mark Kelly's response, which sounds like good news.

Edited by kasg (Thu 12-Apr-12 18:31:34)

In reply to a post by jelv:

There are two download speeds. If you are paying extra for 80/20 and your sync is near 80 I don't think it's unreasonable to expect it to be faster that 40/10 - i.e. at least 40.

Neither do I and neither, as far as I can tell, do the ISPs that offer it.

There in lies the problem, BT Wholesale may have its own CBR/Fault levels that differ to Openreach.

These may become a differentiator between the LLU and BTW solutions. Now if a wholesale LLU provider were to offer a service, that might rock the boat some. Has Opal announced a fibre wholesale product yet?

In reply to a post by MrSaffron:

Has Opal announced a fibre wholesale product yet?

Nope and we check every few weeks. Our Account manager says plans are at a very early stage (VERY EARLY), but generally there very concerned that the wholesale channels are being squeezed to a point where they won't be able to offer a model via LLU wholesale options, certainly within the current framework pricing.

I briefly also spoke to him ref 80/20 launch and BT Retail's position about free upgrades...the general view was it could be the final nail in a early wholesale model.

It will be disappointing if that is the case.

Has Opal announced a fibre wholesale product yet?

Not to my knowledge. I keep my ear pretty close to the ground for news of TTB's Partner /Wholesale service and havent yet heard FTTC mentioned. Can only be a matter of time.

M