4. Please stop your anti-virus software (who needs it anyway, there aren't that many Chinese teenagers looking at hacking your ebay account. It'll be perfectly safe switching it off - we're BT, you can trust what we say).
5. Please reboot your Home Hub (as we all know how flaky they are).
They forgot 9,10 & 11...
9. Please power down the cheap Chinese modem and let it cool down for a few hours.
10. Please do a beta test to get your download speed (because the normal one is rubbish with FTTC).
11. Please do a normal test to get your upload speed (because the beta test is rubbish with FTTC uploads and often returns a figure around 40% of your actual speed).
Oh and 12...
12. Please forgot about speedtesters, they're all rubbish anyway. Just do a multi-thread download (using a download manager program) if you really want to know your download speed.
LOL couldnt agree more the only reliable speedtest ive found is http://vmspeed.com/
Er . . don't think so. I'm at the end of a long copper wire and am currently sync'd at 2624kbps which means a BT IP profile of 2Mb/s. The Virgin test (as with all of the Ookla based tests) gets optimistic on lines like that and has just returned me a download speed of 2.07Mb/s which is (in theory) impossible. The TBB speed test has just returned 1.8Mbs which seems a lot more in keeping with the line.