@ionic Yes you are correct the database wasnt updated ad hey presto I am connected to FTTC cabinet

The lesson learnt is that a new instalation or actibation should wai 24 hours for the job to be closed and for the database to be updated.

Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 47.8Mbps and upstream line speed of 10.9Mbps.

Thaks all who took time in readinf my post and giving advice