Sky LLU is truly unlimited & doesn't have traffic shaping.

In reply to a post by zyborg47:

As for the fast path on C&W, or the lack of it, a mate of mine uses vivaciti on the C&W network and is a avid games player, normally MMO games, what ever they are, but I do know that they need a good ping, I built his computer to his specs to play games, that is mainly all it is used for and yet he don't have any complaints about the lack of fastpath. Ok having 16 megabits may help, but a high ping would still cause problems.

If for example your friend is getting 30 ms ping on interleave, then i'm sure he would jump at the chance to get ping times of 20 ms on fastpath...ping times are absolutely critical when online gaming...difference between life and death in some games

In reply to a post by zyborg47:

Forum support is fine if you got broadband, but Talk Talk support via phone is awful, worse than Bt is that is possible.

I don't think anyone expects Talktalk to provide AAISP quality phone support for £3.49 pm broadband. However their forum support is excellent. No broadband to access forum support? Well nearly every Tom, Dick and Harry these days has an internet enabled smartphone. Failing that, you could use your neighbour's or family members broadband service. Or in the worst case scenario you could pop down to your local library for web access. I'm sure 99.9999% of talktalk users could find alternative means of accessing the support forum if their broadband service was down.

In reply to a post by zyborg47:

Talk Talk uses line management

Yes Talktalk also use DLM. But guess what....this can be turned off (like on my line) SHOCK, HORROR! Bet you didn't know that. Very easy to make wrong assumptions when you're not even a customer of TalkTalk and all your 'facts' come from heresay. Oh i see, you have a friend who has had bad experience with TalkTalk? Well guess what, once upon a time i had a terrible experience with IDNET so using your logic perhaps i should warn EVERYONE to stay away from the devil's spawn called IDNET? Sheesh....

Edited by deleted (Fri 15-Jun-12 00:13:13)

In reply to a post by baby_frogmella:

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If for example your friend is getting 30 ms ping on interleave, then i'm sure he would jump at the chance to get ping times of 20 ms on fastpath...ping times are absolutely critical when online gaming...difference between life and death in some games :(
[/quote]

Maybe, but he would not touch Talk Talk either. He is looking at maybe using Sky fibre when we eventually get fibre here and is only because they got sky TV in the house and it will be cheaper,

but he seems happy with his ping, after all he plays enough games. Yes I know that pings are important for gaming. i may not play games myself, but I do know you need low pings.

I don't think anyone expects Talktalk to provide AAISP quality phone support for £3.49 pm broadband. However their forum support is excellent. No broadband to access forum support? Well nearly every Tom, Dick and Harry these days has an internet enabled smartphone. Failing that, you could use your neighbour's or family members broadband service. Or in the worst case scenario you could pop down to your local library for web access. I'm sure 99.9999% of talktalk users could find alternative means of accessing the support forum if their broadband service was down

.

it don't matter how cheap Talk Talk offers their broadband, if they supply a service then they should supply a decent customer service to go with it. £3.49 Per Month broadband? that is only for so long and then they put it back up and it is only that price if you are in a Talk Talk LLU area and you take their phone service at the same time.

Oh I forgot, you got to take their phone service at the same time, just like Bt and sky for that matter, how long will it be before more ISPs do this stupid idea of forcing people to take their phone service?

It don't matter if someone can use another computer or not, thar is hassle that people should not have and what are they meant to do stay by the computer for a while to see if their problem is answered?

As for using a smart phone, they are not that great to use on the net, I use mine for facebook and emails, i tend to stay off websites as the screen is too small.

Offer online help via a forum by all means, but get a decent customer service over the phone if they can't do that then they are not worth bothering with.

you are sounding like you been brainwashed by Talk Talk



[
[/quote]
Yes Talktalk also use DLM. But guess what....this can be turned off (like on my line) SHOCK, HORROR! Bet you didn't know that.

SHOCK, HORROR, i know it can be turned off, but they will only do it if asked, they will not do it on their own back, i don't think they go the brains to think lets try turning of DLM.

Very easy to make wrong assumptions when you're not even a customer of TalkTalk and all your 'facts' come from heresay. Oh i see, you have a friend who has had bad experience with TalkTalk? Well guess what, once upon a time i had a terrible experience with IDNET so using your logic perhaps i should warn EVERYONE to stay away from the devil's spawn called IDNET? Sheesh....

If it was one person then I would say fine, they just had a run of bad luck with Talk Talk, but it is not. I used to fix computers for different people mainly friends, friends of friends and Family and a lot of them have or had Talk Talk and out of all of them, I saw one connection that was decent.

i don't have to tell people to stay away from Talk Talk, most people I know will do that anyway.

Anyway I have ordered my new broadband, it will be installed on the 28th of this month if all goes to plan, goodbye copper wires, goodbye Bt ancient infrastructure, hopefully.