Internal wiring got sorted eventually and now it appears that there may be another problem with either the phone side cabling to the NTE5 or the service-specific faceplate
Now they have ceased PSTN in error (confirmed this was not supposed to happen) and this has caused my BE line to be suspended
Should be interesting as the person I spoke to in the Fibre Home Phone trial team said there was no process in place for this scenario and therefore likely a manual process
I am in total despair at the moment and wish I'd never agreed to take part in the trial
Be* Unlimited
Edited by nredwood (Fri 29-Jun-12 00:55:06)