For list of routers, see this thread on BT forum. http://community.bt.com/t5/BT-Infinity/List-of-Route...

Thanks. I hope I can become a happy Infinity user like you.
Might it be more appropriate to replace the word 'to' with 'that can' in the title, as it's not really 'that important' to replace the HH?
What performance upgrade are we looking at if we replace HH3 with say today's top-of-the-line lineups from Netgear, Linksys, Asus, etc? In other words, how terrible really is the HH3?

Cheers.

My opinion so far is that the HH3 is not that terrible. I don't plan to replace it but am keeping my options open.

Upsides:
- Free,
- Maybe saves some discussion hassle if you need to talk to service.

Downsides:
- Serious firmware bug that means some people find their wired connection drops to below 1Mb until they take action (opinion varies on the best action).
- Some features not available (eg ability to change DNS settings).
- Wireless performance not the very best; but it's giving me a 65Mb connection in the attic (3rd floor) of a tall Victorian house with the HH3 in the hall on the ground floor.
- Only one gigabit ethernet port.

Downsides: re modem rather than HH3 router. Some HH3 alternatives will replace both in single box, some still require modem.
- Two boxes, separate modem/router (also applies to some of the other solutions).
- Modem locked so no stats, and people say you can get slightly better performance by unlocking and removing QoS, or using alternative.


On your initial point 4, it seems to be a matter of luck. My install was very smooth, with around 60/20 connection. However, that dropped to 3.5/20 after a couple of days. After discussion with service they arranged various things and it has gone to 11/20. They arranged an engineer call yesterday (exactly 1 week after initial install) that should have resolved things, but a promised callback didn't happen, and I'm still on 11/20. If nothing more today I'll contact service again, and maybe try contacting the mods (UK email service with a better reputation than phone Indian service). There are quite a few people in the BT forum (http://community.bt.com) with worse issues than mine that have gone unresolved for months. You can join the forum without signing up to BT.

Edited by StephenTodd (Tue 03-Jul-12 12:05:32)

Maybe the move from BE to BT fwas quite a big change hence the (teething) issues you are having, that is NOT to say that mine will be better coming from a BT LLU.

I'm curious about the 1-box alternative to modem-HH3. In this case, will it be preferred to install it near the BT master socket? Or it doesn't really make a difference?

Thanks.

Edited by deleted (Tue 03-Jul-12 13:53:09)

Post deleted by HEARTLY

With a single box option, that box will usually need to be installed near the master socket; eg where the modem is installed by OpenReach. You can get them to do FTTC extensions in some cases; in that case they will install the modem near the extension, and you could replace it with a single box there.

I'm not sure which routers on the list I referenced above are suitable to replace the modem as well; just read the discussions there very carefully.

I don't know what you posted then deleted, but re point 4, the Openreach documentation says:-

On the first day of operation, DLM will intervene if severe instability is detected.

Otherwise, DLM will wait until the day after provision before intervening, provided that the line has been trained up for at least 15 minutes during the preceding day.

If DLM intervenes it will set a capped profile with a maximum rate ....

If it sets a capped profile, an engineer visit is needed, (for no good reason, but the rule is inflexible), to get it uncapped.

I hope that helps.

Edited by RobertoS (Tue 03-Jul-12 14:43:42)

In reply to a post by StephenTodd:

With a single box option, that box will usually need to be installed near the master socket; eg where the modem is installed by OpenReach. You can get them to do FTTC extensions in some cases; in that case they will install the modem near the extension, and you could replace it with a single box there.

I'm not sure which routers on the list I referenced above are suitable to replace the modem as well; just read the discussions there very carefully.

So far as I am aware only the Draytek 2850 and the Fritz Box provide a single box solution.

In reply to a post by greenglide:

So far as I am aware only the Draytek 2850 and the Fritz Box provide a single box solution.

The Cisco 887VA does too. I'm using one now

In reply to a post by HEARTLY:

The Home Hub is connected to the modem using standard ethernet cable. A short one is supplied

What is the actual length of the supplied short cable?

At a guess around 1.5m, but given that you can replace it with one of any length it's fairly unimportant. Am I unusual in having a cupboard full of the things??