Yes Prime Minister springs to mind!
I used to work in local government and this sort of thing goes on all the time - I presume the planning manager is covering his backside but BT don't appear to be entirely blameless either.
I think the ball is back in BT's court, probably will a guarantee of approval if they fill the form in correctly (and pay the money!).
Ex <n>ildram , been to SKY MAX - 15,225 Download
BE Unlimited - 21,000 Download 1,200 Upload ON THE LINE THAT SKY COULD ONLY PROVIDE 15,255 DOWN AND 800 UP ON!!!,
Moved house, now BE Unlimited 6,500 Down, 1Mb/s up - gutted!
FTTC Cab installation commenced 12th April - expect full 80 / 20 - bye bye BE, hello BT Infinity soon!