And now the address checker doesn't say anything at all.

However, over the weekend the OpenReach site now shows little pins saying that there is a 'problem' with the cabinet.

Picture here: http://www.sadandlonely.com/openreach.jpg

We've tended to see some places "lose" their fibre upgrade just prior to them becoming live. This could be a sign of that in progress.

On the other hand, we've also seen places temporarily "lose" the upgrade due to a database problem, which gets recovered within a day or two.

It is tremendously frustrating, when you're that close to the date given, for things to fluctuate.

I was relatively peaceful from March -> June and from June -> September as nothing had been done to my cabinet.

But in the last month they have dug up the road, installed the cabinet, installed the fibre and electics. So NOW I'm impatient

Same happened to me.

I lived with the patience over the routine date switches - as you learn they're likely to happen. I had much bigger problems when there were 6 dates changes within a two week period, spanning predictions over a full year period.

Coming through that taught me a lot about the difference between the technical rollout going on in the background and the information system that was the public face.

The rollout might be world-class (* - for the money we're willing to pay), but the information flow isn't.

WWombat

I think these are metered supply and they appear to be terminated in the side (power) panel of the Cab so cannot be done until the Cab is in place. The variability in the power consumed would mean that these would not be agreeable to eiither party on an unmetered supply.

Either BT would pay over the top or the power company would under recover, metering stops the arguement.

I believe that they would have to be signed off as meeting standards just as a domestic feed with the meter connection sealed ( crimped).

Would the meter be inside the cabinet? Or in some ground inspection pit?

If the former, then it still means that the tails (before cabinet installation) would be unmetered.

I just found a post suggesting that the meter is in the cabinet, and remotely-readable: cabinet power supply

As you point out - the correctly sealed termination, into a meter, inside the cabinet - seems to me to make it impossible to install power until the cabinet is physically present.

Combined with the attitudes seen in that report, I'm comfortable in believing that BT don't order power until the cabinet is *actually* in place.

If BT do that then they need to plug into their programe a 6 week lead time for power as if they do not place the order for power onto the Utlity company until the cabinet is in place they will have to wait for up to sixs weeks for power(SLA)

THe normal way of doing things would be to schedule the power connection in line with the Cabinet install so power would go in say a day after the Cabinet install rather than BT waiting to instal the cabinet and then ordering power. That auomatically builds in a 6 week delay and also costs BT money as the kit is sitting there not earning its keep yet they will be billed for it.

Edited by deleted (Mon 01-Oct-12 16:19:51)

In reply to a post by Bob_s2:

If BT do that then they need to plug into their programe a 6 week lead time for power as if they do not place the order for power onto the Utlity company untill the cabinet is in place they will have to wait for upto seeks weeks for power(SLA)

Where is your evidence that there is a 6 week lead time for power?

Because thats the Utilities companies SLA. THey need six weeks notice

I will be straight, I think people are asking for a link so they can go read and learn about it, and see what clauses there to the SLA.

Is this the SLA for street works, or connecting a home/business?