In reply to a post by GavinJenkins:

The other thing is that im constantly bombarded with calls about PPI and Insurance, they want me to buy a £4 a month product just to block them, and it doesn't work with the majority of the calls because they are all international!

...
and willing to help with nuiscance calls.

As others mention, most actions you can take will normally only affect UK calls. We are registered with TPS, and that works most of the time, but only for UK.

Where it doesn't work, and particularly with International calls, we use our answering machine in conjunction with caller display. The answering machine is normally switched off, but if I get a call displayed as either "Number Witheld" or "International", I send it to the answering machine (using a key on the cordless handset). Invariably, no message is left.

I tend to do the same if there is a number I don't recognise... at the same time as searching online for one of the "who calls me" services. Again, a message isn't often left - but if it turns out to be someone "normal", then I can swiftly intercept the call anyway.

In reply to a post by GavinJenkins:

250gb isn't unlimited when you have a whole family demanding 'on demand' =)

That's certainly true - but your original post suggests you are currently only hitting the limits of 40GB at the moment... so 250GB should present plenty of headroom.

Cant fault BT, was with Aquiss for a year on FTTC and tbh BT's connection has proven more reliable so far (been with them about 9 months now) ... only thing that was better on Aquiss was tech support as you basically speak to the same person each time you ring up (Martin) and he really knows his stuff and has been in the industry a long time. If tech support is a big thing for you then Aquiss is probably one of the best.

Not had a reason to phone BT tech support yet though so cant 't really complain or compare them.

I even like the Home Hub BT provide, I was using a Cisco E3000 previously but the homehub has proven to be just as reliable and the WiFi signal covers the house better than my Cisco router did.

I have plenty of reasons to dislike BT and hadn't used them as an ISP for about 10 years before swapping to them earlier this year but I have been very pleased with what I have found since the swap, not to mention the savings!

TPS (Totally Pathetic Service as I call it) is pretty rubbish tbh, its not just international sales calls that get through, plenty from the UK do too because many companies just don't bother to check whether someone is registered or have the proper automated systems in place to prevent calls to them.

Despite that, BT's Privacy at Home service (which includes sign up to TPS) is worthwhile registering for because you get free Caller Display which they normally charge for.

http://bt.custhelp.com/app/answers/detail/a_id/8112/...

Be aware that BT will charge for the Caller Display if you don't make a couple of calls each month (or was it quarter)?

Not sure, did a quick look but answer did not jump out at me.

Seems in some places people suggest not doing an international bar, as it can also block those who use the cheap call prefix services (some CPS services)

In reply to a post by MrSaffron:

Be aware that BT will charge for the Caller Display if you don't make a couple of calls each month (or was it quarter)?

Two calls per month if on monthly billing, six per quarter if on quarterly.

The calls can be the "free" type included in your call plan, they don't have to incur an actual charge.

In reply to a post by MrSaffron:

Be aware that BT will charge for the Caller Display if you don't make a couple of calls each month (or was it quarter)?

You were right it is per month, that's what you call a flaming cheek.

I can't answer your question about fibre as am on ADSL but do have the following advice about your nuisance callers.

If it's the same one and its actually a person politely ask them to stop, if they keep calling be as rude as you like and add in a few choice expletives as remember you pay for the line.

Hopefully they will not want to call back, it worked for a couple for me although it did go against every instinct as I was brought up to be polite but I got so fed up with them,

Alas there's not really much that can be done technicallly as the call centres are (or appear to the phone system to be anyway) overseas.

Hi there,
It's getting a little off topic now but yes many tickets and posts have been raised, all have said they will need to pass it on and will require an engineer visit but I have never heard a thing back after its been 'passed on'.
Personally I've now had a guts full hence my looking for a new provider

Hiya,
Yes might be confusing in my original post...
The only reason I'm below 40gb, and only JUST below, is that I pretty much stop them from doing anything during the daytime :/

Just out of interest, we haven't seen the results of a BT Performance Test. I'd like to see how it compares with that BT Wholesale estimate. Please use the Diagnostic option, and copy/paste the full contents of both the down and up results text boxes. (The graphics don't matter). There is more info there than the pure speed, and that other stuff is what I would like to see.

Bear in mind that the estimates are based on Openreach's expectation once there is significant takeup on the cabinet. Most people see a drop after first connection, though not as bad as yours.