Looking at the photos, It appears that you are using a RJ11 to connect to the socket marked ADSL. This should be fine but I would replace it with an RJ45 just to rule out any problems it might cause.

Thanks, I'm actually using a custom made 450mm RJ11 CAT6 cable now, I'm aware that there is a possibility for the RJ11 cable to move in the socket, but that's unlikely.

In reply to a post by R0NSKI:

When we had FTTC installed I actually had the master socket moved to the server room, so we didn't have a large filter and BT socket stuck on the wall in the hall looking unsightly, the pictures in my guide were done prior to the FTTC installation.

The only downside is that I haven't been able to plug the modem in, in the hall way to rule out the CAT5 cable being a problem and reducing my speed, but it's unlikely to be the problem, and if it was I have no idea what I'd do as it's under laminate flooring which can't be taken up anyway.

If the throughput speeds are more than adequate for you needs without locating the modem as close as possible to the NTE5 then, as I said before, it's a nice setup

Just out of interest: what is the approx length of the CAT5 extension?

In reply to a post by 4M2:

Just out of interest: what is the approx length of the CAT5 extension?

I would say it's about 4 meters, I doubt very much that it's the CAT5 affecting the speeds, which are adequate for now

In reply to a post by R0NSKI:

I'm aware that there is a possibility for the RJ11 cable to move in the socket, but that's unlikely.

To paraphrase Sherlock Holmes, when all the likely causes of a problem have been eliminated, it is time to consider the unlikely. Only in his case the words were "possible" and "impossible".

I can vouch for the fact that a tiny fraction of looseness of a plug in a socket can cause untold havoc. Many times have I amazed customers with a problem, who claim to have tried everything therefore the equipment must be faulty, by disconnecting every (relevant) network, power and printer cable, reconnecting them, and seeing everything work sweetly once more.

A prime candidate used to be Centronics printer connections. They could appear absolutely firm, but .... Ethernet cable connections less common, but vulnerable. The modern three-pin connector as used in kettles as well as computer kit can work loose over time, but a on casual look appear fine.

In reply to a post by RobertoS:

Many times have I amazed customers with a problem, who claim to have tried everything therefore the equipment must be faulty, by disconnecting every (relevant) network, power and printer cable, reconnecting them, and seeing everything work sweetly once more.

I seem to do that all the time. People claim that problems disappear when I walk into the office, but in reality it's after I check all connectors.

Considering where it is, behind the server it's unlikely to get knocked/moved, and I've already tried a different cable/faceplate.

I must admit it is a bit of a mismatch., so why do BT supply an RJ11 cable, but an RJ45 socket on the faceplate?

In reply to a post by R0NSKI:

Considering where it is, behind the server it's unlikely to get knocked/moved, and I've already tried a different cable/faceplate.

I must admit it is a bit of a mismatch., so why do BT supply an RJ11 cable, but an RJ45 socket on the faceplate?

The filtered faceplates which I use (pressac) have RJ45 sockets into which I connect RJ11 plugs and never have any problems, even when my pet cat leaps about near one!

Edit: actually I do have an RJ11 to RJ45 male to female adaptor which make it possible to use an ethernet cable as an adsl cable: the RJ45 ethernet plug goes into the filtered faceplate and the adaptor goes into the RJ11 socket of a modem/router.

Edited by 4M2 (Mon 24-Dec-12 17:43:04)

In reply to a post by R0NSKI:

Considering where it is, behind the server it's unlikely to get knocked/moved, and I've already tried a different cable/faceplate.

I must admit it is a bit of a mismatch., so why do BT supply an RJ11 cable, but an RJ45 socket on the faceplate?

The idea was that a normal patch cable could be used if connecting to a panel.

Very merry Christmas everyone, the Cockburns and cheese beckons (hic)

In reply to a post by systemx:

Very merry Christmas everyone, the Cockburns and cheese beckons (hic)

And to you .