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Standard User deleted
(deleted) Sat 29-Dec-12 18:47:35
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Re: Plusnet Fibre Unlimited Speed Problem


[re: Andrue] [link to this post]
 
Guess I will try a wired connection but all my previous speedchecks have been done wirelessly so I am comparing like for like
Standard User deleted
(deleted) Sat 29-Dec-12 18:54:50
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Re: Plusnet Fibre Unlimited Speed Problem


[re: RobertoS] [link to this post]
 
Phone exchange:OLDHAM Estimated line speed:66Mb (Accurate to within +/- 1Mbit) - Checked on 2012-12-22 21:03:28Current line speed: 78 Mb
Standard User RobertoS
(sensei) Sat 29-Dec-12 18:56:24
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Re: Plusnet Fibre Unlimited Speed Problem


[re: deleted] [link to this post]
 
You aren't necessarily comparing like for like. For example, if this started Christmas Day you could now have 3 tablets and 5 games boxes messing up your wireless, that weren't there before.

Another possibility is someone on the same cabinet has recently been connected to FTTC and your connection has been knocked.

I'd like to see your wireless connection speed as well, that I requested earlier smile. That could be relevant.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.


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Standard User RobertoS
(sensei) Sat 29-Dec-12 18:59:01
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Re: Plusnet Fibre Unlimited Speed Problem


[re: deleted] [link to this post]
 
So the line settings there are correct as well. There was a possibility that the Current line speed had got stuck at 40Mbps, and that acts like the IP Profile, even if the connection is much faster.

You really must do a wired speed test smile. That will either prove it isn't a wireless issue, or that it is.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User Andrue
(knowledge is power) Sat 29-Dec-12 19:03:11
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Re: Plusnet Fibre Unlimited Speed Problem


[re: deleted] [link to this post]
 
In reply to a post by lawty:
Guess I will try a wired connection but all my previous speedchecks have been done wirelessly so I am comparing like for like
The more variables you can eliminate the better. One other thing to try (although it carries some risk) is to connect your PC directly to the modem this allows you to eliminate the router as a cause. I'm sure RobertoS can give you the information needed to do that but the following probably applies to all FTTC customers apart from Sky and TalkTalk:

http://www.idnetters.co.uk/forums/index.php/topic,19...

Do not do this unless you have a firewall on your PC and don't stay connected longer than is needed to run a couple of tests. It makes your PC ground zero for any attacks that happen to be targeted at your IP address.

---
Andrue Cope
Brackley, UK

Just because he could. RIP.
Standard User RobertoS
(sensei) Sat 29-Dec-12 19:06:57
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Re: Plusnet Fibre Unlimited Speed Problem


[re: Andrue] [link to this post]
 
A worhwhile thought, but I think just trying wired to the router first. That shouldn't be a major problem as the computer and router are close together and an ethernet cable came with the router. It's unlikely to have been lost so soon.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User kasg
(experienced) Sat 29-Dec-12 19:08:23
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Re: Plusnet Fibre Unlimited Speed Problem


[re: deleted] [link to this post]
 
In reply to a post by lawty:
Guess I will try a wired connection but all my previous speedchecks have been done wirelessly so I am comparing like for like

Frankly, it's pretty meaningless if you do it over wireless, all sorts of things could affect the speed. It would never even occur to me to do a speed test wireless (unless I was specifically trying to test the wireless speed).

Kevin

plusnet Unlimited Fibre
Using OpenDNS
Domains and web hosting with TSOHOST
Standard User deleted
(deleted) Sat 29-Dec-12 19:10:06
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Re: Plusnet Fibre Unlimited Speed Problem


[re: RobertoS] [link to this post]
 
The fluctuating speed problem only started on the 28th Dec. after informing Plusnet that my speed had not upgraded upon changing to Fibre Unlimited and subsequently rebooting my Router as advised so I think it highly improbable that this would coincide with an incident at the cabinet.
Standard User RobertoS
(sensei) Sat 29-Dec-12 19:14:02
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Re: Plusnet Fibre Unlimited Speed Problem


[re: deleted] [link to this post]
 
Wired speed test please smile. Essential.

Wireless connection speed, almost essential. If that is 56Mbps or lower, that in itself is an issue.

At the moment you and we are completely in the dark. We are trying to identify and/or rule out common issues that occur smile.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 54.0/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Sat 29-Dec-12 19:18:03)

Standard User deleted
(deleted) Sat 29-Dec-12 19:15:57
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Re: Plusnet Fibre Unlimited Speed Problem


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Wireless connection speed, almost essential. If that is 56kbps or lower, that in itself is an issue.

Bob, fire your proofreader. 56kbps is not enough to test an ancient dial-up modem.
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