also depends on node/POP proximity, idnet may have had a more local node which means better routing whilst sky may not.

In reply to a post by Chrysalis:

also depends on node/POP proximity, idnet may have had a more local node which means better routing whilst sky may not.

Yes, the IDNet is very close to the cabinet (there's one across the road from the building, 50m, but that's not it), which is apparently around the block and I'd say it's something like 100-150m? I get regular 74/16Mbit there.

The Sky one is tested for 60/20 according to the engineers iPad, as of yet I'm still on the 40/10 profile. It's definitely a little bit further away from the cabinet.

Here's mine with interleaving on, although I'm not with Sky.

I finally called them today. They said there's a line on my fault (ha ha ha) and they're sending an engineer out tomorrow to "reset your profile".

Seems like it's something they could easily do on their end, but, we'll wait and see I suppose.

Engineer came bang on time.

After a long phone call he discovered that my wire was plugged in to the wrong port, so someone else was syncing to my 80/20 profile!
He's gone to the cabinet to correct the wiring and hopefully I should be on the right profile soon.

I wonder if Sky will provide any credit for the half a month of this error existing

I wonder it these other people will now complain about the sudden loss of speed they never paid for

What's the price difference?

In reply to a post by RobertoS:

What's the price difference?

The difference is £10 pm between the SFU and SFUP.

After a short wait (and some odd problems with the Sky Hub) I was up and running, at a much higher sync than the estimated 54Mbit.

The other people were probably paying for 40/10 and getting 80/20. So said the engineer.
Well after nearly two months since original installation day, I'm finally "up and running".

Only the lack of customisation on the Sky Hub invites me to connect my own router back up, as I can't use my own DNS servers but am forced to use Sky's.

DownStream Connection Speed 75145
UpStream Connection Speed 20000

Edited by Saltank (Thu 24-Jan-13 00:53:37)

Isn't it great?

28 Nov - Failed install.
7 Jan - Totally wrong but successful install.
23 Jan - Success. 28 November target achieved. (No real explanation of the 28 November fail ever received).

Are you laughing, or crying?