In reply to a post by Zackary:

I have set a monitor up now and will keep an eye on that. I don't have a static IP unfortunately and I don't know how long it stays the same, but it's the best I can do. Hopefully it'll stay the same long enough to give me some decent information.

Your PlusNet IP address can change quite frequently. I suggest you delete that monitor, then go into your Member Centre >> Connection Settings >> Static IP and follow the instructions.

It is a one-off cost of £5, the order completes within seconds, then a Disconnect/Reconnect through the 582n GUI connects you with the new static IP address. Then set up a new BQM .

Having a BQM set up on a dynamic IP address that you then lose messes up the next person to get that IP address.

RobertoS - Ok that's done. I would have setup a static IP previously if I had realised it was a one-off cost of just a fiver. So I'm glad you pointed that out!

A fair few of us put the "live" link in our sigs as well. It's also the quickest way to have a look at your own.

It's not looking too healthy ATM RobertoS!

Simon.

Dead right!

It started 24 June, and occurs at the times someone somewhere will have their TV on. I'm trying to screw up the courage to go and ask our neighbour if she got a new one then.

Asking the question doesn't worry me, but what to do if the answer is "Yes" is awkward .

In reply to a post by RobertoS:

A fair few of us put the "live" link in our sigs as well. It's also the quickest way to have a look at your own.

Good plan, I've got the link in my sig now. Looking pretty good so far don't you think? I wish it wasn't to be honest as I need a way to explain what's going on with my connection.

In reply to a post by Zackary:

In reply to a post by MrSaffron:

It is the cross talk in the cable bundles leaving the cabinet that are the issue and can reduce speeds.

Despite the engineer being excellent and thorough, he didn't seem to know what I meant by cross talk. He also mentioned my distance from the exchange being a reason why my speed isn't very good. I know this isn't the case and did tell him, but he didn't agree so I didn't push it. The last engineer to visit when I had a fault after FTTC was first installed thought the same thing about my distance from the exchange.

I wonder if Openreach have engineers who are just as helpful but also have knowledge of the way FTTC works.

Problem is its hard to tell if they really undertrained or just playing dumb, probably easier to play dumb then acknowledge real reasons and then refuse to do anything. I had an engineer who told me a 80meg sync is not possible on FTTC.

In reply to a post by RobertoS:

Dead right!

It started 24 June, and occurs at the times someone somewhere will have their TV on. I'm trying to screw up the courage to go and ask our neighbour if she got a new one then.

Asking the question doesn't worry me, but what to do if the answer is "Yes" is awkward .

If she says yes ask her if she had problems with her broadband lately.

If she says yes then the next bit is easier, suggest to her that the new tv might be the cause (as you are affected also) and that she should try temporarily to stop using it, making sure its completely unplugged from power. I assume if confirmed an issue it shouldnt be too diffilcult to get the tv swapped out under warranty. Of course if she becomes stubborn then a financial push might be needed, but also be aware, it may not be a tv at fault, it might not even be local noise.

Good idea, but I would be 99.99% sure she does not have broadband, nor dialup. Age, circumstances and background indicate this.

Edited by RobertoS (Fri 26-Jul-13 21:10:29)

I can see you're having a few issues RobertoS, from looking at your graph. I hope you get that sorted out quickly.

From looking at my own graph (in sig) I guess it's looking pretty good so no need to carry on with the monitor. What do you think please?