Fibre Unlimited seems very hidden on Zen's site. Could somebody who has found it post a link, please?

I doubt that, it is a case of judging interest levels, and keeping demand within a level they can cope with.

In reply to a post by StephenTodd:

Fibre Unlimited seems very hidden on Zen's site. Could somebody who has found it post a link, please?

Give them a call, they will put u on unlimited fibre without a phone. They won't put on their site (it hidden) to stop all the bay boys jump to zen!

In reply to a post by jez9999:

I see very little discussion of IDNET's fibre offering here. Has anyone had any experience with them? What are they like? I'm thinking of signing up for their 200GB cap product (though I really prefer uncapped broadband), but their prices are quite hefty.

Within the limitations imposed by BT's wholesale offering they are very good. When it's working (which is most of the time) it runs flat out. They also have dual stack IPv6 for those who want it.

Their technical support isn't really 24/7 (only the really noddy people are there out of hours) and sometimes you have to push a bit to get through to someone technical. But I've known a lot worse and I can't really blame an ISP for wanting to triage calls before taking up the time of the more expensive support experts.

Edit: Saturday evening for me:

http://www.thinkbroadband.com/speedtest/button/13797...

No congestion in sight and that's the way it usually is.

Edited by Andrue (Mon 23-Sep-13 11:33:48)

In reply to a post by adslmax:

In reply to a post by StephenTodd:

Fibre Unlimited seems very hidden on Zen's site. Could somebody who has found it post a link, please?

Give them a call, they will put u on unlimited fibre without a phone.

Even if you're not an existing customer?

When I moved to FTTC from O2 LLU ADSL2+ I went on IDNet Lite, mainly because of its high reputation. I paid a year up front as that gave a month's discount.

At the end of the year I decided that the price, (on LITE, remember), compared to PlusNet and BT Retail couldn't possibly be worth it, and in the end switched to PlusNet.

I have no regrets at all, a much lower cost per month, and an unlimited package.

If I were to leave PlusNet, the only two alternatives I would seriously consider (at the moment) would be BT Retail and Sky. Seeing as I have a pathological dislike of the Murdoch empire that would probably mean BT Retail.

Edited by RobertoS (Mon 23-Sep-13 13:14:24)

Will never touch Murdoch Sky Broadband.

I suspect the real thing to remember with IDNet is that (like everyone who uses phone lines for broadband) they use the OpenReach network from the exchange, and they use BT wholesale from the exchange to link to their network. So whilst their network is fine, nay excellent, the benefit to you will be limited if the local loop if poor or when there are issues on the regional wholesale network or at the handover points to IDNet's network, both of which happen. Those that are achieving 76Mbps or so are well-located on the OpenReach network and suffering no problems on the wholesale part of the network. IDNet have no magic wand to deal with BT.

I'm content as I sit comfortably within the data caps, but solely on value for money for residential use and if I could get anywhere near the caps I'd have second thoughts. I'd imagine the absence of real time data monitoring (apparently, only daily in arrear) could be irritating if you run it close to the wire. I get increasingly tired of same old content so it's a declining problem!

In reply to a post by smurf46:

I suspect the real thing to remember with IDNet is that (like everyone who uses phone lines for broadband) they use the OpenReach network from the exchange, and they use BT wholesale from the exchange to link to their network

A point of clarification.

Probably irrelevant to the OP, but Sky and TalkTalk fibre do not use the BT Wholesale network for transport from the exchange to their own networks. Openreach GEA is handed over to them at the exchange, just as it is to BT Wholesale for other ISPs.

In reply to a post by RobertoS:

A point of clarification.

Probably irrelevant to the OP, but Sky and TalkTalk fibre do not use the BT Wholesale network for transport from the exchange to their own networks. Openreach GEA is handed over to them at the exchange, just as it is to BT Wholesale for other ISPs.

Zen have deployed their own MSANs in about 200 exchanges this year, which are used for GEA FTTx backhaul, as well as EFM and leased line services. Zen use BT Wholesale WBMC in locations where they don't have a MSAN.

The pricing for Zen FTTx is the same whether you are on Zen backhaul or BTw WBMC.

It is likely that Zen's deployment of their own network has made it cost effective for them to offer unlimited products.


Edit to add: Zen customers can see whether they are on Zen backhaul or WBMC on the "View Line Data" screen in the customer portal. In my case, it says "Your current line technology is WBMC."

Edited by deleted (Mon 23-Sep-13 15:51:04)