If the Home Wiring Solution/Data extension kit wasn't ordered, then the engineer will probably not want to do anything except a bog standard install at the master socket. Did you PM orbrey with your details?

I didn't PM orbrey. I'll do that now.

From the support ticket;

"As discussed, unfortunately we would not be able to provide an Internal shift of your NTE socket but have included a 30 meter data extension cable."

Simon.

Which means it has been ordered, so you will be OK.

The responder to the ticket clearly doesn't know that the DEK/HWS includes the possible moving of the NTE5.

There is a caveat though. It depends on the skills of the engineer. Most Openreach ones will be fine, but Kelly's, Quinn's or the like may be less so . There've been some right cockups by them - sorted out later by pukka OR engineers.

However, when Openreach first announced FTTC there was no such thing as the Home Wiring Solution.

I don't think you are correct on this Bob, HWS has been visible on orders since it came out two and a half + years ago.

Originally the engineer could only use the extension kit to provide the VDSL2 socket at the requested location, using a cable that plugged into the master socket. This was unsatisfactory for many customers as they still wanted a phone at the master socket.

Wrong again, the data extension kit, in any form, has always allowed for phones to be plugged in wherever they were before, and it certainly doesn't stop punters using a phone at the NTE once fitted.

Did/does the plug-in version feed off the interstitial VDSL socket then? That would be my confusion. In that post I was thinking the filtering was done at the extension end - D'oh!

I think I'm right about the publicly available name though Zarjaz. If it had always been called HWS, no ISP would ever have called it Data extension kit. I believe they all did, and probably many still do.

What it was/is called on Openreach internal documents wasn't necessarily always the same thing.

Edited by RobertoS (Wed 25-Sep-13 14:01:55)

BT Openreach Line Engineer's xDSL Extension Kit http://www.clarity.it/xcart/home.php?cat=250 - such an extension kit would also require a filtered faceplate on the NTE5 either using the rj45 plug or wired to the A&B terminals on the back of the filtered faceplate.

Is that the extension kit that has always been used and would allow the use of a phone at the master NTE5 via the filtered voice socket on the front of the filtered faceplate?

What it was/is called on Openreach internal documents wasn't necessarily always the same thing.

It's called HWS.

Is that the extension kit that has always been used and would allow the use of a phone at the master NTE5 via the filtered voice socket on the front of the filtered faceplate?

Basically, yes. Some of the earlier SSFP's (service specific front plates) didn't have the additional krone terminations within them to allow for the data extension kit to be terminated here rather than on an RJ11 or RJ45 straight in to the VDSL out port.

If one was using CAT5 and had a NTE5 filtered faceplate with A&B terminals on the back would there be any potential issues with the vdsl signal if one pair of wires in the CAT5 were used for filtered voice from terminals 2 and 5 on the faceplate to a dual phone and adsl extension socket?