In reply to a post by David_W:

In reply to a post by adslmax:

The cabinet could be live by Nov 30th and it might stay live until end of May 2014 when your bt checker might change to accepting order.

There is no way to parse that sensibly.

Yes there is. There's no need to criticise someone who its obvious English isn't easy. I get the gist that what he means is that the cabinet could be installed and ready to go but not necessarily activated for ordering until much later in the time frame. Granted May 2014 is a bit long off, but Nov 30th and all other dates are meaningless until you see "Available".

In reply to a post by David_W:

Openreach are there to provide a service. Sometimes their best effort dates turn out to be unrealistic due to previously unknown problems, and they have to revise their dates.

Actually they're there to make a profit for the shareholders, providing a good service is one of the things that gets them the punters that pays the dividends. Of course those dates OFTEN turn out to be unrealistic not just because of problems, but because of them just not doing anything and moving onto another area to achieve headline figures.

In reply to a post by David_W:

It sounds like wolvesmad's cabinet has slipped slightly. Openreach often put the public target date back a month on a small slippage, but this extra month is often worst case and the cabinet may well be enabled earlier than 30 November.

Or it could be like one of the cabs local to me, Cab 14, small problem, put back a month, should be nearly live. 1 month on, still no activity or roadworks of any description, no action, surprise, put back another month. Still not seeing anything. Oh well, engineers elsewhere. Probably put back another month. Fingers crossed for wolvesmad, but again, 30th November means nothing if OpenReach decide engineers should be elsewhere.

In reply to a post by David_W:

Removing the double negative,

Oh dear. Correcting someones English. I really hate this on what should be a friendly internet forum. By all means, correct his factual errors....

In reply to a post by David_W:

Much of the time you post inaccurate rubbish, which takes other people's time posting corrections. This time, you seem to have gone for posting surrealist rubbish.

It's easy to tell what he means, he means he wouldn't be surprised if the cabinet wasn't activated for service until May 2014! It's not likely, but it's also not beyong the realms of imagination that wolvesmad cabinet is delayed another month or two for very little reason other than engineers are elsewhere.

In reply to a post by adslmax:

BTO installed cabinet there four weeks ago. Last week it was estimated to go live 30th Nov 2013 and now it changed to available now even thought one of my mate live there, he try to order it as it say it not available until late 2014 say his ISP as they say BT Wholesale checker is misleading.

http://s5.postimg.org/lzzdvz5ev/Untitled.jpg

Done the search by Telephone number? Or run the next doors neighbour through the telephone number checker? That's more accurate. But DSL Checker results can take a while to update at ISP's.

I am fuming furious that Openreach still doing more cabinets in Hollinswood area PCP22, PCP35 and more etc. Our area is the middle of no cabinets yet, the left and the right side had all FTTC available. I don't understand why the middle area is no FTTC cabinets yet?

It's so annoying for openreach to do other area than my area. NGA haven't reply to me for 17 days now, Bet NGA is fed up with me now. Roadwork.org for next 2 weeks, next 12 months showed no work is done by BT in my area.

Edited by adslmax (Wed 06-Nov-13 19:51:04)

In reply to a post by adslmax:

I am fuming furious that Openreach still doing more cabinets in Hollinswood area PCP22, PCP35 and more etc. Our area is the middle of no cabinets yet, the left and the right side had all FTTC available. I don't understand why the middle area is no FTTC cabinets yet?

It's so annoying for openreach to do other area than my area. NGA haven't reply to me for 17 days now, Bet NGA is fed up with me now. Roadwork.org for next 2 weeks, next 12 months showed no work is done by BT in my area.

Just because it doesn't show any activity for the next 12 months doesn't mean that it won't come up in a a couple weeks. It does happen. But yes, what you're experiencing is why I get frustrated too. It's not that Im impatient or hate waiting. Im British, I queue, I wait my turn. What I don't enjoy is being shoved to the back of the list while everyone else is taken care of first.

Like when I was in the hospital, I understood emergencies came up and delayed my procedure, but being delayed three months there again, sorry, if I was due for surgery then, i should have been due for surgery the next time, not three months later. To me it's unacceptable to say, if I can't complete the work when I originally scheduled, I'll do everything else I had scheduled first and put you to the back of the list because we can't reschedule everything else.

Which is what it sound like IMHO.

BT have been working under a tent on my cab all this afternoon. Dedication that.

I think the Hollinswood cabs are being aggressively rolled out now because the lines around here are horrendous. You can get 16mb and virgin cable Adslmax. There a lines around here on 512k and 1Mb with no Virgin Cable.

In reply to a post by wolvesmad:

BT have been working under a tent on my cab all this afternoon. Dedication that.

I think the Hollinswood cabs are being aggressively rolled out now because the lines around here are horrendous. You can get 16mb and virgin cable Adslmax. There a lines around here on 512k and 1Mb with no Virgin Cable.

Cuckoo Oak was the first FTTC by BT Wholesale as a fibre roll out lists back in Feb 2013. What annoying me is the large coverage area the left, the right, the top and the bottom all have cabinets already installed but the middle area got nothing? It doesn't make any sense to me! Right I can see Cabinets 1-7 already have FTTC and Cabinets 10-17 had it too. Why number 8 and 9 not doing?

Edited by adslmax (Wed 06-Nov-13 21:41:39)

In reply to a post by sjdean:

Just because it doesn't show any activity for the next 12 months doesn't mean that it won't come up in a a couple weeks. It does happen. But yes, what you're experiencing is why I get frustrated too. It's not that Im impatient or hate waiting. Im British, I queue, I wait my turn. What I don't enjoy is being shoved to the back of the list while everyone else is taken care of first.

Like when I was in the hospital, I understood emergencies came up and delayed my procedure, but being delayed three months there again, sorry, if I was due for surgery then, i should have been due for surgery the next time, not three months later. To me it's unacceptable to say, if I can't complete the work when I originally scheduled, I'll do everything else I had scheduled first and put you to the back of the list because we can't reschedule everything else.

Which is what it sound like IMHO.

I agree with you. It's so wrong. I had fired up email to BT Openreach liv garfield and make a formal complaints

I reckon they'll get round to them soon

In reply to a post by adslmax:

I agree with you. It's so wrong. I had fired up email to BT Openreach liv garfield and make a formal complaints

Openreach have no contractual or regulatory obligation to roll out any of the cabinets in the commercial programme, so when and where they roll out is at their sole discretion.

It's the Communications Providers who are Openreach's customers, not the CPs' end users, so there are no customer relations issues in changing the roll-out order.


As any complaint neither relates to a failure to comply with obligations, nor is about maintaining good relations with a customer, it's a waste of time writing to Openreach or Ofcom.

Openreach's commercial imperatives in the ongoing roll-out are to increase the number of homes passed as quickly as possible and to fulfil the obligations imposed by the BDUK contracts, whilst keeping their costs down. Unless a departure from the proposed roll-out plan would breach a BDUK obligation, Openreach do not mind changing the order of the roll-out plans.

I don't know why they have stalled on yours Adslmax. Maybe it's a wayleave problem?

They are still rolling out the odd cab in Wellington and Oakengates so i'm sure they will do yours.

Unfortunately with BT, it's very hard getting accurate information out of them.