I'm moving into a new property soon which is served by Cabinet 68, which is enabled for BT Infinity. Every other property on the street is able to get BT Infinifty according to the online checker, including both properties immediately adjacent to it, so it's obviously not a problem related to distance.
As you haven't mentioned FTTC, what does the information on the checker say about the type of connection available to other properties which can get Infinity? i.e. FTTC or FTTP?
The property was recently refurbished and split into multiple flats - I'm perhaps wondering if this has caused an issue with the online checker.
If you are in an FTTP area and your building is now divided into flats, that can cause issues with wayleaves regarding installing FTTP equipment into communal areas of the building. It may be easier to side-step that problem if you are in an overhead-fed FTTP area (as opposed to underground-fed) as it may sometimes be easier to supply individual flats that way.



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