HI There
I emailed Aquis and the response was they didn't serve my area

a screenshot for my telephone number (blanked out for obvious reasons !) is enclosed below:

[img]http://s13.postimg.org/4w73b5r8n/Screen_Shot_2014_01...[/img]

I hope i can get Fibre as it clearly would be a better solution, just not to pleased its with BT thats all !

seems my options are limited

Edited by deleted (Sun 19-Jan-14 19:11:33)

That's not the BTW checker. This is the BTW checker www.dslchecker.bt.com

EDIT: I'll take that back. That's the BT Retail site. But you were saying that BT were not accepting your phone #, so you must have used just a postcode.

So that we can assess what any ISP, not just BTr, can offer you, we still need to see the results from BTw BROADBAND AVAILABILITY CHECKER with your address if you couldn't use your phone #.

@ BatBoy: Hence my request for a copy of what OP was relying on .

Edited by XRaySpeX (Sun 19-Jan-14 20:22:53)

I first used:

http://www.productsandservices.bt.com/products/broad...
thats where i got that from

I used your link and got these results


[img]http://s9.postimg.org/6a6jbvvkv/Screen_Shot_2014_01_...[/img]
screencast


I previously used the BT website checker, apologies for any confusion, it wasn't intentional !

In which case there no reason why Aquiss or any other ISP can't offer you the same FTTC.

I see that the BTw Checker is now accepting your phone #?

hi there, i think thats more my fault, i think i used something different to the link i just used !
(again, i apologise if i caused confusion!)

Aquiss Sales team said (in response to an email):

"Im afraid we have no coverage from the Dinnington exchange. we only use BT's 21CN platform which has sadly not made it to your area"

given until today i didn't know what 21CN was, i was a bit in the dark !

Ah, we were puzzled how you could be on Be w/out a BT WLR phone.

I believe that when FTTC is available from some cabs within a 20CN exchange area, it is actually supplied from a neighbouring 21CN exchange. That may be confusing the Aquiss sales. Have you tried their own online checker https://secure.aquiss.net/join/n-step1-fibre.php but don't go beyond the page that gives the speed estimates unless you want to commit now.

Thats weird that online Aquiss checker gives me:

Estimated Max Sync Downstream between 71.2 Mbps and 74.7 Mbps
Upstream between 18 Mbps and 20 Mbps

So as you say contradict what the sales guy says

Whats the difference between 20CN and 21CN?

20CN is an old backhaul network which is not linked with the fibre products.

21CN is the newer cheaper backhaul network using by BT Wholesale for their own ADSL2+ and fibre products

In simple terms:

• 20CN is kit in the exchange that provides only up to 8 Meg ADSL Max (as yours)
• 21CN is kit in the exchange that provides up to 24 Meg ADSL2+
• FTTC is kit in a cabinet near you that provides Fibre VADSL and so doesn't need to use the ADSL kit in the exchange, but your voice line will still go back to your home exchange

So, as I believe, the FTTC BB will go from the cab the nearest 21CN exchange.