Ok, won't touch it.

Will this be covered by BT/Openreach or should I expect a charge?

Will this be covered by BT/Openreach or should I expect a charge?

If raised by Plusnet ASAP it *should* come out as ELF (early life failure) and hopefully not charged, ...........

Plusnet are now reversing their past position, now saying that the line is performing as expected.

Here we go...

Edited by deleted (Fri 14-Feb-14 20:02:16)

Based on what I wonder ?

The 'current line speed' has moved from the 78 mbps it was before to 54 mbps. So maybe that?

Seems likely. Does their remote test not now show a bridge tap then ?

I don't think it ever did; it just said that the line was performing below the expected speed.

They would appear to have you by the short and curly's !

Haha

But at the end of the day, the speed is outside of the BT Checker's 54-72 mbps estimate when most people seem to have speeds at the upper end of the estimate.

I suppose I also have to factor in that the cab is absolutely full (so much so that another DSLAM is being installed soon), so there's bound to be a lot of crosstalk.

Argh - things have now got worse!

Overnight there was a short power cut (a few minutes at most), which has resulted in my line speed dropping to 45 mbps on the BT Wholesale test. My IP profile is still set at 53.09 mbps.

The interesting thing is that on speedtest.net, while the test is being run, the speed hits just under 52 mbps (my previous speed), and then scales back to 45 as though there is some sort of throttling happening.

I tried rebooting the modem, which made the speed drop again, now to 42 mbps.

Sigh...