Which of your neighbours went away for Easter and have just returned?

None that I know of

But I think we've pretty much eliminated interference and are homing in on congestion somewhere.

The BQMs from today show huge loss on my connection, some but much less loss on another connection (same exchange, same ISP), no loss on a heavily used BT Retail connection on the same exchange, and no loss on a connection on the same ISP but a different exchange

I've sent you a PM. (Flashing envelope in the menu bar).

thanks. I've replied.

You're not on one of the exchanges listed here are you? It's a Plusnet page but relates to exchanges in general.

Nope. Unfortunately not.

And we have, unfortunately, reached the end of the line.

BTW has punted the fault back twice, once because the TAP3 couldn't be run (and I don't see how it can be run if you can't resolve the test domain), and once again after that saying no fault found. The only option is therefore an SFI.

I just don't see what good an SFI would do.

I just wish I could do a TAP3. If I could do that then we'd know the issue is totally unrelated to the ISP and we could just get on with it.

Has anyone ever managed to do a TAP3? BTW obviously expect people to be able to run it, but their DNS servers timeout totally when trying to resolve the test domain when using the speedtest@speedtest_domain username so I just don't see how it is possible.

correction - our area code is one of the ones shown under the Manchester entry. But I see that a lot, and it has never had any effect on us at all. Also it is listed as being the 19th and this started on the 7th.

Still, it could be successive faults, couldn't it? Mind you, BTW didn't pick it up as being a potential issue - wasn't mentioned when they punted fault back to ISP.

OK I've been put on a superstable profile which by my thinking should do no good whatsoever. Except today things have been great. Minimal loss, and 79Mbit downloads all day.

But since I've seen good days in the past I'm not counting my chickens. The very high download speed is encouraging though.

If you have shifted profile, then it is likely they have reset DLM; you aren't likely to see any changes until 2 days time.

Remember to keep copies of those "status" numbers over the next few days, so we have something to compare.

I agree though... I'm not sure it will fix things.

Supposedly it had happened by the time I tested on that day.

Anyway, it has been as smooth as I'd ever want on Thursday and today.


By status, do you mean the modem status?

Nothing has changed:

Text
1 23 4	VDSL Information:      VDSL Firmware Version:05-04-08-00-00-06 Mode:17A               State:SHOWTIME   TX Block:0     RX Block:0    Corrected Blocks:0     Uncorrected Blocks:0     UP Speed:20000000   Down Speed:80000000   SNR Margin:7   Loop Att.:13