In reply to a post by tommy45:

In reply to a post by BatBoy:

How do you know? Emails from Liv perhaps?

Well if a DLM reset still requires an engineer visit to the cab,

I'm guessing you're not on fibre. A DLM reset only involves a phone call, not a cab visit.

In reply to a post by RobertoS:

In reply to a post by tommy45:

Sky have failed to omit a clerical error, or ....

Uh?

I'm afraid his judgement is clouded by a red mist over Sky's purchase of UKO.

In reference to www.sky.com/shop/your-move-to-sky/broadband-pro/:

Coming Soon: Change your line profile for speed or reliability with either Sky Broadband Pro product. Sky Broadband Unlimited Pro even has a gaming mode, so you can enhance your gaming experience too.

Static IP address and line profile customisation features can be managed in My Sky.

That to me reads like they are referring to the 3 profiles, stable, standard and speed.

In reply to a post by BatBoy:

It doesn't make sense that all 3 are virtually the same, there seems to be no advantage in choosing one.

It makes sense to me, it's the error thresholds that are different.

But not yet, and the (edit - Sky) default is ????

Presumably OR-standard.

Edited by RobertoS (Wed 23-Apr-14 23:54:51)

No, speed http://forums.thinkbroadband.com/fibre/t/4323677-re-...

Umm .
I think the post I replied to was about Sky, which doesn't access BTW and has no current mechanism for Openreach DLM Profile selection. Which is why I said that. I've edited to make that clearer.

Sky choose "Stable".

Sky uses Openreach GEA The same as Talk talk and Zen use and all have 3 dlm profile options available to them when they process their orders for FTTC
These profiles can also be changed anytime after the order has completed it's possible that such changes are not chargable to the cp /isp by Openreach
Sky selects Stable And so far seems to be against changing that for customers, by telling them it cant be changed when it clearly can be
Yes the default option by BTOR would be the Standard should the ISP not express any preference and enter it into the order system
Plusnet and zen are 2 isp's that are known to select the speed profile , and have offered the option to change that should a customer request it I would assume that all the smaller isp's will offer this choice to customers too,

Edited by tommy45 (Thu 24-Apr-14 00:20:04)

BT also selects Speed as discussed earlier

Have we any evidence or (incontrovertibly correct) factual links please that any ISP actively chooses any BT Wholesale option rather than accepting the default? May we be in the middle of propagating more internet myths?